Missing/Damaged Items Claim

Issue Report Form

Please complete the form below to report an issue with your account or a specific order.

If you are submitting this during business hours (Mon - Fri, 9AM-8PM EST | Sat - Sun, 10AM - 3PM EST) we will contact you today with information regarding your issue. If you are submitting this form outside of our business hours, we will contact you the following business day.

Name*

First NameLast Name

Email

example@example.com

Order Number*

If no order number please enter NA

Type of issue:*

Description

Please describe your issue in detail

Missing/ Damaged Item(s) Details

Image(s) of the damaged item(s) - if applicable

Receipt/ proof of purchase for the above listed item(s)

Issues are resolved in accordance with our Terms of Service viewable HERE