Amcrest RMA Request New

Amcrest RMA Request Form

Please submit the RMA form to request a replacement or a refund.
Refunds: must be requested 30 days from the date of purchase, and must have been purchased from www.amcrest.com (this website) to be eligible for a refund. If you purchased from another store, retailer, or website, you will need to contact them within their designated return period to request a return for a refund.

Warranty replacements: please ensure you are within your 1-year warranty period and that you understand the RMA policy as outlined here. Please review our return policy before submitting a request.
General Information :
Name*

First NameLast Name
Email*

Confirmation Emailexample@example.com
Phone Number*
Current shipping address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Request Type*

ReplacementRefundOther
Reason for RMA*
Product Model # Needing RMA*
Where is my Model Number?
QTY of Products Needing RMA*
Enter quantity of products needing RMA
Serial Number of product being returned*
Where is my Serial Number?
Purchase Information :
Website purchased from?*
What website did you purchase from? Ex. Amazon
Order Number*
This can be found on order receipt. Ex. 113-2182356-0030536
Proof of Purchase*

Upload a File
Please upload PDF or screenshot of Order Receipt with purchase date and models purchased. Cancelof
Support Confirmation Code *
Code provided by a technical support agent.
Additional Comments
Please provide any additional information regarding your request
Captcha*
Brand/tag - office use only and not seen to customer
Should be Empty:

Amcrest RMA Request Form

General Information :

Purchase Information :