Next Steps - How to Prepare Logo

  • Next Steps - How to Prepare

  • Thank you for letting Pruitt Home Services be a part of your home improvement project. Remodeling can be exciting, but also nerve wracking if it is your first time. We hope you find the information below useful to help you prepare for what will happen after your estimator leaves.

    Once your appointment is complete, all of the information gathered regarding your project will be sent to a project team to finalize your estimate. You will then be contacted by your retailer to discuss your project and the steps needed to get begin work on your project. The amount of time needed until your project can get started will depend on whether the materials chosen are stock materials or special order. One of our Project Coordinators will call you to discuss project scheduling after you purchase your installation.

  • Carpet

  • Basic Installation Includes:

    All disposal fees associated with existing flooring removed and hauled by the installer

    Installer delivery of all job related materials within a 20 mile radius of the store

    Review jobsite with customer prior to starting and point out any existing damage to baseboards or walls

    Minor scraping and sweeping to establish a clean, smooth working surface

    Installation of installer supplied tack strip as needed (wood and concrete included)

    Installation of carpet and pad in customer's property
    Installed Sales Program Specification Sheet
    Installation of installer supplied gold or silver metal transitions including Z-bar, carpet gripper and flat metal (exclude colors other than gold and silver as well as Schluter and stair nose)

    Final clean up of job site - Remove all job related trash (vacuum or sweep to customer satisfaction) 1 year warranty on labor
    Final installer / customer walkthrough of project

     

    Services Available At Additional Charge:

    Additional floor prep (self-leveler, floor patch, sanding, etc) Lead Assessment required on homes built before 1978

    Removal and haul away of existing flooring (stretch in and glue down carpet, pad, tack strip if needed, wood, laminate, ceramic and vinyl) (Note: Lowe's will not dispose of old surface removed by the customer)

    Installer Access Fee (i.e. building or tolls)
    Remove, replace and reconnect electric appliances (Teflon tape supplied by installer)
    Cut down interior door (excluding antiques, glass, bi-fold, pocket, metal)
    Installation of carpet on stairs
    Permit fee (if applicable)
    Moving normal or large household furniture (additional charges may apply for oversized furniture)

    Services Not Offered 

    Installation of outdoor carpet
    Removal and reinstallation of vanities and cabinets
    Restretching existing carpet as a standalone service
    Reinstallation of pedestal sinks (removal only)
    We do not remove, replace or reconnect baseboard heaters and wall mounted radiators Installation involving outdoor spaces, hot tubs, saunas, swimming pools, fireplace surround or hearths Structural modifications

    Move pianos, aquariums, waterbeds, antiques, pool tables, holiday decorations, free standing gas heating units, large exercise equipment, safes, etc.

    Install new carpet over old pad or carpet (we only installs new carpet over new pad)
    Move electronics or hide wires (computers, stereos, home theaters, televisions, medical equipment, alarm systems, etc.) We do not disconnect/reconnect gas appliances or gas heating units
    We do not remove vinyl flooring installed in homes built prior to 1986 (may contain asbestos)

  • Hard Surface

  • Basic Installation Includes:

    Review jobsite with customer prior to starting and point out any existing damage to baseboards or walls Basic floor prep including minor scraping and sweeping to establish a clean, smooth working surface Installation of moisture barrier (if applicable) and foam underlayment (if necessary)
    Installation of new laminate floor in customer's property in straight lay pattern
    Installation of installer supplied gold or silver metal transitions including Z-bar, carpet gripper and flat metal (exclude colors other than gold and silver as well as Schluter and stair nose)

    Final clean up of job site - Remove all job related trash (vacuum or sweep to customer satisfaction) Final installer / customer walkthrough of project
    1 year warranty on labor

    Basic Labor Price Includes:

    Caulk (clear and white silicone and latex) (excludes items to complete perimeter sealing) Hardware used for attaching product (excludes all adhesives)

    Installation of installer supplied gold or silver metal transitions including Z-bar, carpet gripper and flat metal (excludes colors other than gold and silver as well as Schluter and stair nose)

    Services Available At Additional Charge:

    Lead Assessment required on homes built before 1978

    Toilet reinstallation may depend upon state or local building codes (in some areas a licensed plumber may be required)

    Additional floor prep (self-leveler, floor patch, sanding, etc)

    Acclimation to room conditions per manufacturers recommendations 

    Removal and haul away of existing flooring (stretch in and glue down carpet, pad, tack strip if needed, wood, laminate, ceramic and vinyl) (Permit fee (if applicable)
    Moving normal or large household furniture (additional charges may apply for oversized furniture) Remove, replace and reconnect electric appliances (Teflon tape supplied by installer)
    Remove and replace toilet (Teflon tape supplied by installer)
    Installation of moldings
    Cut down interior door (excluding antiques, glass, bi-fold, pocket, metal)
    Reconnect ice maker (Teflon tape supplied by installer)
    Installation of patterns (brick and stack included)

    Services Not Offered 

    Installation involving outdoor spaces, hot tubs, saunas, swimming pools, fireplace surround or hearths Lowe’s does not remove, replace or reconnect baseboard heaters and wall mounted radiators

  • Window Treatments

  • Basic Installation Includes:
    Delivery of Product
    Installer Inspection of all materials to verify received in good condition Normal assembly and installation up to 10' in height above the floor Test to ensure proper operation of Shutters and Blinds
    Final Installer / Customer walk-through of project
    Review warranty and product instructions
    Final clean up of job site

    Basic Labor Price Includes:

    Caulking

    Fasteners

    Services Available At Additional Charge:

    Haul Away and Destroy old Shutters/Blinds/Shades
    Additional / Custom Work (These services will be specific & defined for the customer) Take Down of existing Shutters/Blinds/Shades/Window Film

     

    Services Not Offered 

    Structural modifications
    Move pianos, aquariums, waterbeds, antiques, pool tables, holiday decorations, free standing gas heating units etc. Move electronics (computers, stereos, home theaters, televisions, medical equipment, alarm systems, etc.)

  • Prepare for your Project

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  • Post Installation

  • After your Installation is complete you will receive a survey asking to rate your experience with Pruitt Home Services. For anyreason if you are unable to give us the highest rating possible. Please contact us and give us the opportunty to earn the highest rating. 

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  • Warranty Department

  • Your Installation comes with a 1 year warranty on Labor. If for any reason you experience an issue with the craftsmanship of your project please visit www.pruitthome.services to complete a warranty request. A Pruitt Home Services coordinator will contact you within 2 business days to review your concerns and schedule an in-home assesment of your project. 

    If your concern is product related please refer to the manufactiures warranty and or contact your local management where your project was purchased. 

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