Online Skin Care Consultation
Online skincare consultations include a professional analysis of skin care problems as relating to health, medication use, diet, personal habits, and your current skin care regimen. You'll be provided with a skin care regimen and suggested lifestyle changes to address your skin care concerns.
Consultations are conducted by phone or FaceTime by Joanna Tringali, New York State licensed, ITEC certified esthetician.
Refunds, store credit, refusal of shipment:
Consultations are non-refundable. Consultations not cancelled at least 48 hours before the scheduled consultation will be charged at full price and are non-refundable.
Products may be returned unopened, sealed and in re-sellable condition within 30 days of receipt of shipment. No refunds are available for opened or used products. Gift certificates and services rendered are not eligible for refund or store credit.
Refused Packages are subject to a $15 Non-Delivery Fee. This fee will be charged to the payment form selected at checkout and will be subtracted from any refund or store credit.
If wish to return your product, contact us at email@example.com or 917-596-9535 and we will give you the option to either return the item for a refund or return the item for store credit. Calm Beauty Brooklyn offers FREE RETURN SHIPPING for customers returning for a store credit.
To ship back items requesting refund: Refunds will only be issued upon receipt and inspection of the items(s) to determine if the item is in sealed, unopened and in re-sellable condition. Pack the item(s) securely and include the Return Authorization Number. We recommend insuring the shipment for the value of the merchandise and ship your return with a signature shipping service or USPS delivery confirmation service.
To ship back items for store credit: Once we issue a Return Authorization Number, we'll send you a FREE Return Shipping Label. Pack the items(s) securely, include the Return Authorization Number, and attach the Shipping Label we sent you.
Ship your return to:
Calm Beauty Brooklyn
332 Senator St.
Brooklyn, NY 11220 USA
Credit card refunds are processed within 5 days of the item being received at our offices and certified as sealed, unopened and re-sellable.
We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.