Setra Systems Calibration & Service Form

Declaration of Contamination Required; Setra cannot accept any returns that have been contaminated with hazardous materials or that have any type of contaminants inside the pressure port or externally on the product. This includes but is not limited to; dirt, asphalt, rust, oils, paints, glycol, liquids - including gasoline, particles of any type, unless it has been purged & cleaned with proof of decontamination/cleaning process. *

Unit(s) has only come in contact with either Air, Nitrogen, Helium, or water Unit(s) has been installed and has come in contact with ANYTHING other than the 4 substances listed above including but not limited to any hazardous media listed in 40 CFR 372.45.40 or CFR 355 Appendix A and B
List all materials the unit(s) were exposed to: *
Optional Additional Notes
PLEASE ATTACH a copy of the documentation of the decontamination process. This must be submitted to Setra for review and approval by Setra prior to returning product to Setra (Please note: Approval to return to Setra is required and delays may occur.) *

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Cancel of
Please read and accept *

I certify that the information contained in this declaration is true and complete. I am aware that Setra is relying on accuracy of the statements contained in this declaration. The below named company understands and agrees that it shall be fully liable and responsible for any claims based on any false or incorrect statements contained in this declaration. I accept that if a unit is found to be contaminated with hazardous material and it subsequently causes harm to any Setra associate, the customer shall be fully liable for this harm or injury.
Your Name *

First Name Last Name
Company *
Signature *

Clear
Page 1 of 5

Please Note: A separate form fill will be needed if you plan on servicing/returning multiple models.
Model / Part Number *
Quantity *
BEFORE PROCEEDING!

→ Click here ← to check if your unit(s) is under warranty.

Incorrect information may lead to delays.

If product is in warranty but is not found to be defective the evaluation fee will apply.
Is the unit under warranty? *

Yes No Serial number is illegible (Illegible serial number voids warranty)
Are the units under warranty? *

Yes, all the units are under warranty No, all the units are out of warranty Some of the units are under warranty, some are out of warranty Serial numbers are illegible (Illegible serial number voids warranty)
Enter Each Serial Number (Click the plus button to add more) *
Page 2 of 5

If product is within warranty and confirmed to be a Setra defect service will be performed at no cost. If in warranty and failure is determined to be an application or customer issue, evaluation fees would apply. All prices below are PER UNIT

Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 141 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 162 Service Requested *

Calibration Only - Includes As found & As left certs. ($50 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($125 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 180 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model 181 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model 190 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($225 per unit)
Model 2000 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit)
Model 2001 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit)
Model 2002 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit)
Model 201 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 204 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 205 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 206 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($200 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 207 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit)
Model 209 Service Requested *

Calibration Only - Includes as received data only. ($100 per unit) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 209H Service Requested *

Calibration Only - Includes as received data only. ($100 per unit) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 210 Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 2204 Service Requested *

Calibration Only - Includes As found & As left certs. ($550 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($800 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 223 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($300 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 2239 Service Requested *

Calibration Only - Includes As found & As left certs. ($550 per unit)
Model 224 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit)
Model 225 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 227 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 2270 Service Requested *

Calibration Only - Includes As found & As left certs. ($550 per unit)
Model 230 Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 2303 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($300 per unit)
Model 231 Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($300 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 231RS Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit)
Model 239 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 256 Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($325 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 260 (Obsolete) Service Requested *

Calibration Only - NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model 263 Service Requested *

Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 264 Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. Setra recommends purchasing new for the 264. Please contact orders@setra.com ($250 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 265 Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. Setra recommends purchasing new for the 265. Please contact orders@setra.com ($250 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 266 Service Requested *

Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 267 Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($225 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 269 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($275 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 270 Service Requested *

Calibration Only - Includes As found & As left certs. ($200 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. By selecting this Service, you will be provided a Formal written failure report including containment, root cause and corrective action. Failure Analysis returns cannot be expedited as returns for analysis can include long term testing and the unit may not be repairable after the analysis is complete as destructive testing may be required to determine root cause. Please note: The analysis fee applies regardless of warranty status and is $200 per unit. This does not include the cost to repair the item. Lead time is extended on all analysis returns.
Model 276 Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit)
Model 278 Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 280 Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 280G Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 290 Service Requested *

Calibration Only - Includes As found & As left certs. ($200 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 3100 Service Requested *

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 3200 Service Requested *

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 321 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($200 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 328 Service Requested *

Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 330 Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 3550 Service Requested *

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 370 Service Requested *

Calibration Only - Includes As found & As left certs. ($550 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($1050 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit) LOANER - Unit and Cal Certs ($700 per unit)
Model 404 Service Requested *

Calibration Only - Includes As found & As left certs. ($225 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($425 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 404MILC Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model 407 Service Requested *

Calibration Only - Includes As found & As left certs. ($200 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model 407MILC Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model 408 Service Requested *

Calibration Only - Includes As found & As left certs. ($200 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 408MILC Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model 409 Service Requested *

Calibration Only - Includes As found & As left certs. ($225 per unit) Controller ($250 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($450 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 409CONT Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model 409MILC Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model 470T Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($1050 per unit)
Model 470 Service Requested *

Calibration Only - Includes As found & As left certs. ($550 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($1050 per unit)
Model 522 Service Requested *

Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 550 Service Requested *

Calibration Only - Includes As found & As left certs. ($250 per unit)
Model 730 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($300 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 760 Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($300 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model 761 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($300 per unit)
Model 869 Service Requested *

Calibration Only - Includes As found & As left certs. ($900 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($3050 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model A241 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model A241L Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model A241P Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($950 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model A265 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($1550 per unit)
Model AQM 5000 Service Requested *

Calibration Only - Includes As found & As left certs. Standard Repair – Repair findings will be included on packing slip with shipment. Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model AQM 7000 Service Requested *

Calibration Only - Includes As found & As left certs. Standard Repair – Repair findings will be included on packing slip with shipment. Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model ASL Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model ASM Service Requested *

Calibration Only - Includes As found & As left certs. ($150 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($350 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model AXD Service Requested *

Calibration Only - Includes as received data only. ($125 per unit) Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model CSS Service Requested *

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for a new quote)
Model DC950 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($500 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model DC950H Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($500 per unit)
Model DC950IR Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($850 per unit)
Model FIBER Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model FLEX Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment.
Model LITE Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($225 - We recommend new - Contact us at Orders@Setra.com) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model LMI6000 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($400 per unit)
Model LMI Service Requested *

NSR ($150 per unit)
Model MCAL Service Requested *

Calibration Only - Includes As found & As left certs. ($500 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($2000 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model MCAL + 2 Ref Service Requested *

Calibration Only - Includes As found & As left certs. ($1400 per 1 MCAL, 2 REF MODULES) Standard Repair – Repair findings will be included on packing slip with shipment. ($3350 per 1 MCAL, 2 REF MODULES) Written Failure Analysis – May include long term and destructive testing. Includes a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Lead time is extended on all failure analysis returns. ($600 per 1 MCAL, 2 REF MODULES)
Model MCPM Service Requested *

Calibration Only - Includes As found & As left certs. ($450 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($675 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model MI150 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI150F Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI150MJ Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI150R Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI152 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI157F Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI180 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($250 per unit)
Model MI-LED Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($220 per unit)
Model MR1 Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($200 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model MRC Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($200 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model MRG Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($200 per unit)
Model MRMS Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($225 per unit)
Model PA650 Service Requested *

Calibration Only - Includes As found & As left certs. ($75 per unit)
Model PA652 Service Requested *

Calibration Only - Includes As found & As left certs. ($75 per unit)
Model PL900 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment. ($500 per unit)
Model RPM Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit)
Model SEC Service Requested *

Standard Repair – NON REPAIRABLE (Please Contact orders@setra.com for new quote)
Model SPC2000 Service Requested *

Calibration Only - Includes As found & As left certs. Standard Repair – Repair findings will be included on packing slip with shipment. Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model SPC5000 Service Requested *

Calibration Only - Includes As found & As left certs. Standard Repair – Repair findings will be included on packing slip with shipment. Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model SPC7000 Service Requested *

Calibration Only - Includes As found & As left certs. Standard Repair – Repair findings will be included on packing slip with shipment. Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model SPC8000 Service Requested *

Calibration Only - Includes As found & As left certs. Standard Repair – Repair findings will be included on packing slip with shipment. Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model SRCM Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($375 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model SRH Service Requested *

Calibration Only - Includes As found & As left certs. ($75 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model SRH1 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment.
Model SRH3 Service Requested *

Standard Repair – Repair findings will be included on packing slip with shipment.
Model SRIM Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($275 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model SRMD Service Requested *

Calibration Only - Includes As found & As left certs. ($100 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
Model SRPM Service Requested *

Calibration Only - Includes As found & As left certs. ($125 per unit) Standard Repair – Repair findings will be included on packing slip with shipment. ($300 per unit) Written Failure Analysis – Qty must be 2 or greater to request FA. Returns for analysis will include long term and possible destructive testing and will also include a formal written report with Containment and Corrective Action. Failure Analysis testing cannot be expedited, and the unit may not be repairable after the analysis is complete. Please note: Lead time is extended on all failure analysis returns. ($200 per unit)
If unit(s) requires repair or a failure analysis, it is important to provide a detailed description of the failure with as much detail as possible:

0/2000
Upload any files or photos of the product or shipment (Optional)

Browse Files
Optional Cancel of
Expedite Calibration (We will do our best to accommodate)

Standard Turnaround RUSH 4-5 Day Turnaround ($150) CRITICAL 2-3 Day Turnaround ($200)
Pricing is subject to change based on many factors. All prices should be considered as estimates. All pricing is per unit
Page 3 of 5

Main Contact Information *

First Name Last Name
Company Name *
Main Contact Email Address *
Main Contact Phone Number *
Billing Address (You will not be billed if unit is in warranty and confirmed defective) *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
Please select a payment method below: *

Purchase Order Credit Card The unit(s) is under warranty, no payment is required (incorrectly selecting this option will cause delays)
Purchase Order Number (if calibration or non-warranty) *
A valid PO # must be entered. Entries that include NA, TBD, Quote, etc. will be delayed. If in warranty and failure is determined to be an application or customer issue, evaluation fees would apply.
Not to exceed amount *
Please continue with the form. A customer service rep will reach out after submission to get your credit card details.
Page 4 of 5

Shipping Info

Please fill in the information below so we can ship the product back to the correct person.
Shipping information is the same as the billing information.
Ship to Attention *

First Name Last Name
Ship to Company *
Shipping Address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
Preferred Shipping Method
If left blank, we will choose the shipping method
Customer Shipping Account #
IMPORTANT NOTE: If no account is provided, parts will be returned to you via Setra's preferred carrier and charges will be added to your invoice.

Remove all fittings and power cords (with the exception of scale returns) before returning parts for service. We are not responsible for lost cords or fittings.
Scale returns should be returned to us with the pan and power cord.

Click the "SUBMIT RMA FORM" button below to finish the process.
Should be Empty:

Shipping Info