• Once we have reviewed and approved your credit request a credit will be issued and will be noted on your next statement.

    If there are any discrepencies, then a member of the Inventory team will contact you by email.

    NTFB cannot guarantee a credit if its submitted 72 hours after your invoice has been issued to your agency. For policy details please see Partner Agency Guidebook online.

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  • Input item number listed on the invoice that you are requesting credit for. For more than one item requesting credit, please click add more items button.*
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