New Bike Tune

A new bike tune-up is recommended at least once within your first 6 months of ebike ownership at between 200 and 500 miles.

All electric bikes purchased at The New Wheel include 6 months of complimentary service.

Tune and Adjust

Book a Tune and Adjust service for a la carte work on your bicycle. Our mechanics are trained and ready to work with you on a good service plan to make sure your bicycle rides beautifully and stays in good condition for years to come.

Billed at time + materials based on a labor rate of $100 per hour. A $5 supply fee is added for all service over $25.

Comprehensive Service

Our Comprehensive Service is a package that allows us to make your bike new again with full cleaning, full tuning and adjustment, and free installation of parts. Cables & housing installation, brake bleeds, and suspension service is 50% off.

Our Comprehensive Service is $195 for a standard bicycle, $245 for an electric bicycle, & $285 for a cargo bicycle.

One Comprehensive Tune-Up per year is included with a Comprehensive Service Membership. A $5 supply fee applies.

Other Services

Need something installed? Have an issue, concern or a problem that isn’t covered in the services above? Book an “other service” and be as descriptive of your problem or request.

Billed at time + materials based on a labor rate of $100 per hour. A $5 supply fee is added for all service over $25.

Expedited Service

Choose this for quick turnaround. Here's how it works.

• Schedule : Schedule your dropoff. Barring unforseen issues, bikes brought in at your scheduled appointment will be done by 5:30pm.
• Drop-Off : Bring your bike in for an evaluation and quote.
• Service Charge: Services over 30 minutes (i.e. tune ups) have a $49 same day service charge . Services under 30 minutes (i.e. flat fixes or small adjustment) do not have a same day service charge.
• Loaner Bike: Let us know when scheduling your appointment if you'd like a loaner bike for $15 per day.

Same Day New Bike Tune

Same Day service is complimentary for New Bike Tunes on bikes purchased from The New Wheel. For bikes not purchased at The New Wheel, a $49 same day service charge applies.

Bring your bike in at your scheduled appointment time and it will be ready by 5:30pm barring any unforseen issues.

2 to 3 Business Days

• Schedule: Schedule your dropoff appointment at the location of your choice.
• Drop Off: Bring your bike to the shop no later than your scheduled time. Barring any unforseen issues, your bike will be ready in 2 to 3 business days.
• Loaner Bike: Let us know when scheduling your appointment if you'd like a loaner bike for $15 per day while your bike is in for service.

2 to 3 Business Days

• Schedule: Schedule your dropoff appointment at the location of your choice.
• Drop Off: Bring your bike to the shop at your scheduled time. Barring any unforseen issues, your bike will be ready in 2 to 3 business days.
• Loaner Bike: Let us know when scheduling your appointment if you'd like a loaner bike for $15 per day while your bike is in for service.

3 to 4 Business Days

• Please note: We can pickup at your home or office!
• Schedule: Pick a 2 hour window to have your bike picked up by The New Wheel's mobile service van. We currently service San Francisco, Central and South Marin, and parts of the East Bay.
• Service Fee: A service fee of $19 applies for pickup service.
• Pickup: Our driver will be in touch 20 minutes before arrival with an ETA.
• Delivery: Your bike can be delivered back to you directly for $19, or you can pick your bike up at one of our shops for no additional fee.

Sorry, You Are Outside of Our Pick Up Area

Currently, our mobile service pickup service is only available in San Francisco, South & Central Marin and Parts of the East Bay.

Select a different option above to continue.

Confirmed! We Have Pick Up Available In Your Area

Click "Schedule Your Pick Up" to schedule your service pick up and accept the $19 pick up fee.

If you would prefer to drop off your bike, select a different option above and continue.