Tiki Tide Kava Bar serves the highest quality, natural plant-based beverages to a wide range of guests, with the purpose of promoting relaxation and community in a stressful world. The Kavatender provides a fun and engaging guest experience in our alcohol-free, tropical tiki setting.
KAVATENDER DUTIES & RESPONSIBILITIES:
Deliver a consistently high level of guest service.
Create positive experiences by welcoming, interacting and making connections with each guest throughout their visit.
Anticipate guests needs before being asked.
Make recommendations, offer information, and answer all questions regarding menu, ingredients, retail items, specials, events, loyalty program, and charity program.
Prepare beverages based on the standard serving sizes, following recipes and using measuring tools.
Ring in orders promptly and maintain accurate tabs.
Collect cash payments and provide correct change.
Maintain an accurate cash drawer throughout the shift. Complete cash drawer paperwork.
Develop an efficient work pace that keeps guests satisfied at all times.
Fulfill delivery orders promptly and correctly.
Check identification to verify age requirements.
Use products, supplies, equipment, and time wisely.
Complete sidework and practice clean as you go, maintaining a clean, organized, sanitary and safe environment.
Comply with all health, safety and hygiene standards. Follow all policies.
Perform additional duties as requested by management.
KAVATENDER QUALIFICATIONS AND SKILLS:
Prior knowledge of Kava and other items we serve is not required. Willingness and ability to learn and understand them is.
High school diploma or higher.
Minimum age requirement of 18 years.
Speak, read and write fluently in English.
Experience working front of house in bar, restaurants, or hotels preferred.
Must be able to lift 25 pounds, reach and bend frequently, and maintain a standing position throughout shift.
Excel at guest service, strong communication skills, ability to learn and take direction, take initiative, and strong critical thinking skills.
Work quickly and efficiently.
Ability to prioritize.
Positive and upbeat.
Honest and reliable.