Tiki Tide Kava Bar serves the highest quality kava, kratom, and herbal elixirs to a wide range of guests. Our purpose is to provide an escape from the world and build our community in an alcohol-free environment that welcomes all.
Kavatenders create the vibe in the bar by providing a positive, memorable experience to each person who walks through our doors. They enthusiastically recommend menu items and retail products that are beneficial to their guests. Kavatenders are outgoing, easily connect with people, and are able to connect guests to each other. They work in a positive and proactive way that helps guests, coworkers and management.
Learn more about what we do at tikitidekava.com.
KAVATENDER DUTIES & RESPONSIBILITIES
Deliver a consistently high level of guest service, sales, and teamwork every day.
Able to work solo while upholding company standards.
Responds positively to guests, coworkers and management using effective listening and communication skills.
Is flexible, follows directions, and takes initiative to do things without being asked.
Welcome every guest and make positive connections throughout their visit.
Anticipate guest needs by reading cues and body language.
Recognize and solve problems quickly.
Make beneficial recommendations and share product knowledge.
Give details on specials, events, loyalty program, and other offerings we have.
Prepare batches and beverages using designated serving sizes, recipes, tools and equipment.
Maintain accurate tabs and cash drawer at all times.
Use products, supplies, equipment, and time wisely.
Practice clean as you go and complete sidework to maintain an organized, sanitary and safe environment at all times.
Comply with all health, safety and hygiene standards. Maintain a clean appearance.
Perform additional duties as needed.
Follow all policies and procedures.
KAVATENDER QUALIFICATIONS AND SKILLS
At least one year of experience as a kavatender, restaurant server, bartender, or barista.
At least 21 years old.
Speak, read and write fluently in English.
Has a general knowledge of kava, kratom, and what we do before interviewing.
This is a physically active position. Must be able to lift 25 pounds, reach and bend frequently, and maintain a standing position throughout the shift. Hand, wrist and arm strength is required to make kava batches.
Computer, math and reading skills.
WHAT WE OFFER
Competitive hourly pay + tips, wage increases based on performance, sales contests with commissions, and staff discounts.