New work order system - UpKeep
Davey Tree is excited to introduce a new and efficient way to make work order requests for landscape and irrigation issues!
If you wish to submit a landscape or irrigation service request, and have not already received an emailed invitation to register, please call the Davey Tree office at 813-658-2400 to be emailed your invitation.
Note: We strongly suggest to multiple members of a household or people related to an address (such as homeowner and tenants), to share an account instead of creating multiple accounts.
We ask that all work order requests be submitted directly through UpKeep. You will also be able to use the UpKeep system to follow the status of the Work Orders, and submit additional information about the request. You can use UpKeep via a web browser or install the UpKeep app on your mobile phone.
Any questions regarding UpKeep system issues must be addressed directly to the system manufacturer, either using the “chat” feature within the system, or at 323-880-0280 (6am to 7pm Pacific Time, Mon-Fri). Note that the manufacturer’s representatives can only answer questions about technical issues with the system, not questions regarding the progress of any work orders.
Any questions or requests regarding landscaping or irrigation must be done using the UpKeep system, and any questions regarding the progress of a submitted work order must also be done through UpKeep. A Davey representative will answer promptly via the system. Please, refrain from sending direct messages to our representatives to submit work orders or for follow-ups.
Click here to login to the UpKeep system.