Guest Satisfaction Survey
Your Satisfaction is Important to Us
Wishes Family Travel strives to provide exceptional experiences to both agents & clients, creating vacations/opportunities that fulfill dreams.Our IATA and CLIA affiliations mean we have a proven past and a sound future in the Travel Industry as Vacation Experience Architects.
Agent's Name
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First Name
Last Name
Date of Travel
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-
Month
-
Day
Year
Date
What destination did you experience?
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Disney World
Disneyland
Universal
Aulani
Disney Cruise line
Adventures By Disney
Other Cruise Line
Other Land based Vacation
Thinking of your last vacation experience how did your agent do?
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Rows
Very Satisfied
Satisfied
Somewhat Satisfied
Not Satisfied
Overall Experience
Attention to Detail
Knowledge of Destination
Professionalism
Quality of Service
Communication
My Agent made me feel valued
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Yes
No
Most of the time
I received a Thank You note from my Agent
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Yes
No
Do you want us to know anything else about your experience with your Agent?
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Is there something your Agent should do better?
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Did anything unpleasant happen during the planning process or while on your vacation that was not directly related to your agent?
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Considering your overall experience with our company, how likely are you to refer a friend, coworker or family member?
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Very Likely
Not Certain
Not Likely
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Customer Contact Information
Full Name
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First Name
Last Name
My E-mail
My Phone Number
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Area Code
Phone Number
I give Wishes Family Travel permission to use my responses in marketing the Agent and Agency. I understand that my full name will be withheld. Your comments are VERY important in assisting your Agent grow her business and are GREATLY appreciated.
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Yes I give permission
No I do not give permission
I give Wishes Family Travel permission to forward this form to my agent
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Yes I give permission
No I do not give permission
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