Service Guarantee & Finished Results
I strive to offer my guests the highest level of satisfaction. Please communicate any concerns with me during your appointment time. If time allows, every effort will be made to make sure you leave happy the same day. If time does not allow, a follow-up appointment will be scheduled to make the necessary changes based on the personalized vision we have created during your consultation process. Changes that deviate from the original consultation and inspiration photos are a new vision and therefore, will not be covered under this policy.
I stand firmly behind all of my products and hope that you will love them as much as I do! Should you find dissatisfaction with any of the products that you purchased, I will gladly apply the full value of the returned product to another product of your choice if returned within 14 days from the date of purchase.
Please be open and honest about past hair history, allergic reactions, or allergies you have experienced. I use products with the highest quality standards, but can not be reponsible for information that I am not aware of.