PRIVACY POLICY
Home Preservation and Prevention Inc HPP CARES program is are committed to assuring the privacy of individuals and/or families who have contacted us for assistance. We realize that the concerns you bring to us are highly personal in nature and we are committed to the responsible management, use, and protection of personal information. We assure you that all information shared both orally and in writing will be managed within legal and ethical considerations. Your “nonpublic personal information”, such as your total debt information, income, living expenses and personal information concerning your financial circumstances, will be provided to creditors, program monitors, and other only with your authorization and signature on the counseling agreement. We may also use anonymous aggregated case file information for the purpose of evaluation of our services, gathering valuable research information and designing future programs.
Types of Information Gathered
We collect personal information to support our housing counseling program and to aid your housing needs counseling. We collect personal information about you and we may disclose the following kinds of personal information about you:
1. Information we receive from you orally, on applications or forms, such as name, address, social security number, employer, occupation, assets, debts, and income.
2. Information about your transactions with us, our affiliates, your creditors. Or others, such as your account balance, payment history, parties to transactions and credit usages.
3. Information we receive from a consumer credit reporting agency, such as your credit bureau reports, your credit history, and your creditworthiness.
You May Opt-Out Certain Disclosures
1. You have the opportunity to “opt out”, we will not be able to answer questions from your creditors. If at any time, you wish to change your decision with regard to your “opt-out”, you may call us at (562)*424*4477 and do so
Release of Your Information to Third Parties
1. So long as you have not opted-out, we may disclose some or all of the information that we collect, as described above, to your creditors or third parties where we have determined that it would be helpful to you would aid us in counseling you, or is a requirement of grant awards which make our services possible.
2. We may also disclose any nonpublic personal information about you or former customer to anyone as permitted by law (e.g., if we are compelled by legal process)
Confidentiality and Security
We restrict access to personal information about you to those of our employees, volunteers, and affiliated organizations who need to know that information to provide services to you. We maintain
physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. Our safeguards strive to comply with federal regulations to guard your personal identification.
Privacy Policy contd.
Directing us not to make disclosures to third parties
If you prefer that we not disclose personal information about you to unaffiliated third parties, you may opt-out of those disclosures that are, you may direct us not to make those disclosers (other than disclosures permitted by law).
1. If you wish to opt-out of disclosers to unaffiliated third parties other than nonprofit organizations involved in community development, you may check the box of the privacy choice form below.
PRIVACY CHOICE FORM (STOP HERE DO NOT CONTINUE WITH THIS FORM CALL OUR OFFICE 562*424*4477 or email katherine@hppcares.org)
If you want to opt-out that, is direct us not to make a disclosure about your *personal information (other than disclosers permitted by law) as described in* this notice, check the box below to indicate your privacy choice:
□ Limit disclosure of personal information about me to unaffiliated third parties other than nonprofit organizations involved in community development, or as a bylaw and other reporting requirements.