Cancellation Policy
FOR CLIENTS USING BLUE CROSS BLUE SHIELD and/or MEDICAID:
Any no-show fee's, late cancellation fee's, and/or travel fees & expenses cannot be submitted to your insurance plan. You are responsible for payment of those fee's in full and subject to our cancellation policies below.
It is the patient/guardian's responsibility to notify SAGE Speech & Learning and/or the child's treating speech pathologist in writing at least TWO WEEKS in advance of any teacher workdays, school conferences, holidays, field trips, special events at home/school, doctors appointments, vacations, etc that may interfere with the child's weekly therapy time.
It is the patient/guardian's responsibility to notify the child's treating speech pathologist in writing at least 48 hours in advance of any cancellation. Failure to notify as stated will result in the full session charge, and is subject to the payment policies outlined in this form. If you must cancel an appointment due to an emergency or sickness, please notify the treating speech pathologist by phone or email/text the evening before your session. If you fail to do so, we reserve the right to charge the full session fee for any appointment that is not kept.