• Version History

    Version

    Revision Date

    Changes Requested by

    Changes Made

    Status

    V4.5

    28/07/2025

    D Reed

    Gallagher insurance details included in Insurance section

    Completed (LD)

    V4.4

    14/07/25

    D.Reed

    Remove link to where users can find insurances as no page currently live

    Completed (DR)

    V4.3

    25/06/2025

    L Asprey

    Insurance section - reference to specific partners (Towergate/ Caune O'Hara) removed.

    Completed (LD)

    V4.2

    13/03/2025

    Accounts

    Fees sections wording updated- 30 day invoice issued 'at the end of the month'

    Completed (LD)

    V4.1

    13/03/2025

    G Law

    Link to T&Cs updated to point to latest version & Declaration payment wording updated from 'lodgements' and 'invoices'

    Completed (LD)

     

    v4.0

    22/05/2024

    S.Marriott

    Applied fix to insurance link, where link opens in new tab

    Completed (DR)

    V3.9

    15/05/2024

    G Law

    Question inserted in Qualification section re training provider

    Completed (LD)

    V3.8

    31/01/2024

    G Law

    Special discount fee now removed

    Completed (LD)

    V3.7

    06/12/2023

    L Asprey

    Question inserted re previous accreditation (as requested by TrustMark) and sentence added to Declaration.

     

    V3.6

    13/11/2023

    L Asprey

    Fees amended to show current special offer

    Completed (LD)

    V3.5

    20/10/2023

    G Law

    Drop-down options corrected/enabled when 'I am employed...' account type selected.

    Completed (LD)

    V3.4

    11/10/2023

    S Marriott

    Reference to EPC removed from 'What type of account are you applying for?' section 

    Completed (LD)

    V3.3

    31/03/2023

    L Asprey

    Fees section updated (special offer period now finished)

    Completed (LD)

    V3.2

    16/03/2023

    L Asprey

    Updated to included TM code number (120 & 121), link to TM Licence Agreement, separate TM Declaration, autoresponder email to include copy of app & TLA1

    Completed (LD)

    V3.1

    09/03/2023

    L Asprey

    Link included in Declaration to the TrustMark Code of Conduct & TrustMark Customer Charter

    Completed (LD)

    V3.0

    10/02/2023

    D.Reed

    Fix to broken 'brand guidelines' and 'Sub Licence'

    Completed (DR)

    V2.9

    17/01/2023

    D.Reed

    RA and RC membership promotion added

    Completed (DR)

    V2.8

    10/10/2022

    L Asprey

    RC insurance declaration tick box included in Insurance section.  TrustMark contact details question made 'required' field

    Completed (LD)

    V2.7

    12/07/2022

    L Asprey

    Disclosure wording updated to confirm all pages now required

    Completed (LD)

    v2.6

    24/01/2022

    L Asprey

    Section inserted for TrustMark contact details

    Completed (LD)

    V2.5

    02/12/2021

    L Asprey

    2 additional paras inserted into the Declaration section re TrustMark compliance and insolvency checks.

    Completed (LD)

    V2.4

    09/09/2021

    L Asprey

    Removed requirement for RC applicants to upload Basic Disclosure

    Completed (LD)

    V2.3

    08/09/2021

    J Astrop

    DD wording in Declaration section (2nd para) updated

    Completed (LD)

    V2.2.

    16/07/2021

    Towergate

    Change to RC proposal form email

    Completed (DR)

    V2.1

    23/06/2021

    D Reed

    'ECO Surv' included as an option in the 'Where did you hear about us?' section.

    Completed (LD)

    V2.0

    17/05/21

    Towergate

    Change to insurance section- new proposal form link and email submission info.

    Compelted (DR).

    V1.9

    07/04/2021

    Lesley Asprey

    DD wording in T&Cs section updated (wording provided by Accounts)

    Completed (LD)

    V1.8

    31/03/2021

    Lesley Asprey

    AP number (131) added to form title, and Elmhurst email signature on autoresponder emails replaced with newly formatted version by Marketing. 

    Completed (LD)

    V1.7

    29/01/2021

    Lesley Asprey

    Updated 'where did you hear about us?' section for RCs as per Dom's wording.  Included surveyor ID box for RAs and link to AP41 if not a current DEA.

    Completed (LD)

    V1.6

    25/01/2021

    Amo Sihra

    Update copy for RC insurance with link to proposal form.

    Completed (DR)

    V1.5

    11/01/2021

    Amo Sihra

    Remove reference to Risk Solutions unde Retrofit Coordinator Insurance

    Completed (DR)

    V1.4

    11/01/2021

    Lesley Asprey

    Fees section updated (uncrossed application fee wordingas now charging app fee from 11/01/2021)

    Completed (LD)

    V1.3

    15/12/2020

    Lesley Asprey

    RC Insurance Section - removed list of activiities (but wording saved to Accred folder if needed in future)

    Completed (LD)

    V1.2

    17/11/2020

    Amo Sihra 

    Change to Insurance wording: a defined minimum level of cover is £250k PI & PL per property, or as required by client- this replaces minimum cover of £2m.

    Completed (by DR)

    V1.1

    28/10/2020

    Approved by Lesley Asprey

    Corporate Account option removed and applicants referred to aP41 if they require Corporate Acc. Form for Retrofit accreditation only. Automated emails updated in line with above.

    PDF version of form (uploaded to our Network) not pulling through correct form wording.  IT to look into.

    Completed

  • AP131-Retrofit Application (Accreditation Only)

  • This application form is for accreditation only.  Please complete this form if you wish to be accredited as a Retrofit Assessor and/or Co-ordinator.   

  • Introduction

  • Please read and fully complete this application, providing us with all the information required.  Insufficient detail and missing documents will result in applications being delayed. 

    Fees

    1st Year/New Applicant

    Retrofit Assessor - Application fee £95 + VAT, First year's membership £265+VAT
    Retrofit Coordinator - Application fee £95 + VAT, First year's membership £350+VAT

     

    Annual Renewal Fee

    Retrofit Assessor - £265 + VAT
    Retrofit Coordinator -
    £350 + VAT

    Following receipt of your application you (or the bill payer if you will be working for an employer/another company) will receive a 30-day invoice at the end of the month.

    There is an Annual Registration Fee. For all fees please see our Price List. 

  • What type of Account do you need?

  • This is where you will need to tell us whether you are an individual working for yourself, a company owner, or you are working for a company.

  • If your employer does not have an account with Elmhurst you will not be able to lodge on their behalf until:

    • They have completed an AP41 application form
    • A corporate account has been set up for them
    • Your employer has linked you to their account
  • Accreditation Strands

    Please tick all relevant strands
  • Please note: You must be an Elmhurst accredited Domestic Energy Assessor (DEA) in order to apply for the Elmhurst Retrofit Assessor scheme.

    If you are not already an Elmhurst accredited DEA, please click here to complete our AP41 Application Form.


  • Insurance

  • Retrofit Assessor 

    For our Retrofit Assessors, Insurance is included within your lodgement fees, which means that any reports you lodge through Elmhurst will be covered. 

    Retrofit Coordinator 

    In order to join our Retrofit Coordinator scheme you will need to supply a copy of your relevant insurance documents. The defined minimum level of cover is £250k PI & PL per property, or as required by client. This insurance should state that it covers the activities of a 'Retrofit Coordinator'. 

    If you’re looking for insurance options we work with Gallagher, a leading global insurance broker, who may be able to help. You can contact them directly by calling the following number: 01443 502637.

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  • Are you a fit and proper person?

  • It is a requirement of the Elmhurst Energy Systems Energy Assessor Accreditation Scheme that you have been subject to a basic Disclosure and Barring Service (DBS) check within the past 3 years.

    Please attach a colour copy of ALL PAGES of your Disclosure Certificate (including any intentionally blank pages).

    A minimum of a `Basic Disclosure` is required, but either a `Standard` or `Enhanced Disclosure` will be accepted. The Basic Disclosure Certificate is requested and paid for by the applicant. Please apply using the link below:

    http://www.gov.uk/government/publications/basic-checks

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  • Applicant Information

  • All applicants who wish to lodge reports must complete this section in full and provide the supporting documentation.

  • Full Name = TLA1 'Reference 1'

  • Organisation/Company Details

    Please complete this section if you wish to be registered under YOUR OWN company name. These are the details under which your Elmhurst Account will be set up.
  • TrustMark Contact Details

  • Please confirm below the contact details you want to appear on the TrustMark Register.

    If you are already accredited with Elmhurst (for example as a DEA), your TrustMark contact details can be different, if you wish, to those already held by us and which currently appear on the Central/EST Registers.

  • Qualifications

  • Retrofit Assessor 

    If you are applying to become an accredited Retrofit Assessor with Elmhurst Energy you will need to supply us with your Retrofit Assessor Qualification.

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  • Retrofit Coordinator

    If you are applying to become an accredited Retrofit Coordinator with Elmhurst Energy you will need to supply us with your Retrofit Coordinator Qualification.

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  • Proof of Identity

  • Verification

    Please provide a colour copy of either your in-date passport, photo card driving licence, or Government-issued UK Residence Permit.  Please also enclose a passport size photograph with your application.

    Photographs must be;

    • In colour, not black and white

    • Taken with your eyes open and eyes must be clearly visible

    • Free from reflection or glare on your glasses and free from red eye

    • Forward facing, and looking straight ahead

    • Taken of the full head, without any covering

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  • Previous Accreditation

  • Declaration

    Terms and Conditions
  • Terms and Conditions

    Please click here, or visit the Elmhurst website to read the Elmhurst Energy Systems Ltd Standard Terms and Conditions. 

    Payment of invoices by direct debit is free, non direct debit payments are subject to a surcharge of 3% (minimum of £3.00). We are now able to accept paperless direct debits.  If you would like to sign up to direct debit please email accounts@elmhurstenergy.co.uk stating your account number.  We will then send you a link which you will need to complete with your bank details. You will then receive a confirmation email letting you know you have successfully set up your direct debit. 

  • Applicant Declaration 

    By completing and submitting this document I declare that all the information provided is accurate and truthful. If successful, I promise to abide by the Elmhurst Energy and Trustmark Codes of Conduct and also the TrustMark Customer Charter.  I will ensure any Terms, Standards or Codes that are currently defined and may be specified in future, are followed.

    If successful in my application I also agree to visit the Elmhurst Energy website on a regular basis (at least monthly) to ensure that I remain aware of any changes to the Terms, Standards or Codes that apply to the Elmhurst Energy Systems Accreditation Scheme. 

    If applying to be accredited as a Retrofit Co-ordinator, I confirm I will maintain valid Public liability and professional indemnity insurance.

    I confirm I am not currently suspended or struck off, nor do I have any outstanding remedial actions with any other TrustMark scheme provider. 

    I confirm that I have discussed this application with the bill payer who has agreed to pay all charges and lodgement fees for work I do on their behalf. If this comes into dispute then I agree to pay the account myself.

    I agree to satisfy the requirements of the TrustMark Sub Licence and comply with the TrustMark Brand Guidelines.

    By submitting this form I agree to disclose, and also to rectify any outstanding TrustMark non-compliance from any previous trading entity.

    By submitting this form I acknowledge that Elmhurst Energy Systems Ltd must satisfy themselves of the suitability of myself (the applicant) for registration, and complete checks as necessary, including insolvency and bankruptcy registers for key people within the business; I therefore agree that should my business have a 6-month or less trading history, Elmhurst reserve the right to carry out further checks as may be deemed necessary.

  • TrustMark Licence Agreement Declaration 

    Before submitting this form you must read the following TrustMark Licence Agreement (TLA1) found at the link below:

    TrustMark Licence Agreement (TLA1)

    You are not required to print and sign the agreement.

    Reading the agreement and completing this form is sufficient to confirm you agree to the TrustMark Licence Agreement (TLA1). 

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