Special Guest Instructor:
Karen Hart, Esq., Bell Nunnally
* How should you properly DOCUMENT account disputes?
* What practical steps can you take to NEGOTIATE with your customer and navigate toward a successful resolution?
* How can you RESOLVE customer DISPUTES...everything from settlment agreements to payouts to agreed judgments?
* Should you document any COMPROMISES reached regarding payments or terms and why?
What are some NEGOTIATION TACTICS and tips you can use prior to and during litigation and even after judgment is entered?
How does MEDIATION fit into the negotiation and litigation process?
All of these questions answered and more, including tips to help ensure that your next mediation is successful!
$35 Registration Fee
Cancellations must be received no later than 48 hours prior to the event date. All "no shows" will be billed for this event.