Please consider the following when answering the preceding question: Can your product or service be used on any CMS or are there specific CMS requirements? What infrastructure will this be based on? Will it be cloud (Amazon AWS, Microsoft Azure, Google Cloud) or data center based? What other technical requirements limit the use of your product or service? What capacity is this system designed to support? What kind of client support is this designed for (web browser only, or web plus mobile app)? If there is a mobile app, is there a need for real time push notifications? What integration does an INN member need to do with your systems? What level of technical skill is needed at INN member site? Please be as specific as possible. What training and/or tech support is provided to the INN member during set-up and on an ongoing basis? What is your median response time to a support request? If direct communication is provided with a consumer/reader, who provides this customer support?