Diaper Laundering and Delivery Services Agreement
This Diaper Laundering and Delivery Services Agreement (this “Agreement”) is entered into by and between Client and Tinkle Belle Diaper Service LLC (“Tinkle Belle”). Subject to the terms and conditions of this Agreement, the parties agree as follows:
Services. During the service term, Tinkle Belle shall provide to Client cloth diaper rental, laundering, and pick-up and delivery services as follows and as otherwise may be detailed in this Agreement. The service term is four consecutive weeks. The Initial Service Date begins on the date that diaper use begins.
Minimum Service Period. Client agrees to a minimum service period of twelve (12) weeks from the start of service. Please make sure that you are able to commit to the minimum service period before signing this membership form as there will be no refunds, paper diaper substitutions or store credit for the minimum service period once you have received your diapers. Please keep in mind that we have factored in time, labor hours & overall effort to set-up your account, which is why the 12 weeks are not refundable or transferable. Thank you for understanding.
Billing. Automatic Reoccurring Billing (ARB) Terms: For each four-week term of service, Client shall pay to Tinkle Belle the service fee as set forth in this Agreement. Payment for the initial 4 weeks of service is due immediately upon execution of this Agreement. Additional services & products may be added on at the in-home consultation appointment or at any time while you are a current customer. The term automatically renews after 3 weeks of active diaper service & every 4 weeks thereafter. Each payment entitles you to 4 weeks of service, unless otherwise noted on the invoice. Tinkle Belle Diaper Service will charge your credit/debit card every 4 weeks until a cancellation request is received.
Holding Unused Items. Client may not hold unused items for a period longer than 2 weeks post-birth. A weekly rental fee of $10 for Prefold Service, $20 for ½ & ½ Service and $30 for AIO Service will apply to each week thereafter.
Rental. Tinkle Belle rents to Client one diaper pail for use throughout the duration of the service term, a reusable pail liner on a weekly basis, and reusable cloth diapers on a weekly basis. The diapers will be of the size and in the quantity as outlined on Services page at www.tinklebellediaperservice.com. All rental items will remain the property of Tinkle Belle and must be returned to Tinkle Belle promptly upon cancellation of the services.
Diaper Counts. Your 1st two drops of supplies will include the following, based on your service selection: 80 Prefolds / 80 All In Ones / 40 Prefolds & 40 All In Ones / 40/80/120 Wipes / 40 Prefolds & 32 Disposables / 40 All In Ones & 32 Disposables. From this point forward, Tinkle Belle will count the dirty supplies picked up & drop that amount the following week, unless otherwise requested.
To ensure your counts are accurate, only place soiled items in your diaper pail liner. Keep all clean items at home. If you have arranged for a change in size or service, place any clean items that you are returning in a separate, clean bag.
To ensure that you don’t run short on inventory, please give us at least 2 days to be added to the delivery route or to make changes to your delivery.
We will provide additional prefold diapers at no extra cost. Extra sets of 20 All In One diapers will be charged $12.00/week. Additional sets of 7 doublers are $2.50/week, sets of 7 fitted diapers are $2.50/week. Additional pail liners are available at a rate of $1.50/week. If you request a mid-week drop off & an additional delivery is possible, the fee is $15.00 per trip.
Order Modification. Client may modify an order (e.g., sizes, quantities, add-on & supplies) by giving three (3) business days’ written notice to Tinkle Belle prior to delivery. Upon an order modification of diaper style, Client must return all current diapers in order to receive a full supply of the next style. Client will be charged the replacement fees indicated in this Agreement for all unreturned diapers.
Missed Pick-Ups. In the event that Client fails to properly leave the soiled diapers out for pick-up, Tinkle Belle will still leave a clean bundle for Client. For any missed pick-ups, client may drop diapers to Tinkle Belle office in Los Alamos, Tinkle Belle will pick up two weeks’ worth of diapers the following week, or client may schedule an additional pick-up for a $15 fee (subject to availability). If Client forgets to leave the soiled diapers out a second week in a row, Tinkle Belle will not leave any diapers and Client must call Tinkle Belle to schedule an extra pick-up for an additional fee of $15.00 per trip.
Proper Diaper Use. Client must only use the Tinkle Belle rental diapers as provided by this Agreement. Improper use may damage the diaper and require its removal from service. In the event that Client’s improper use of a diaper requires the diaper to be removed from service, Client will be charged the replacement fee as indicated in this Agreement.
Diaper Storage. Client must not store soiled diapers in sealed plastic, in the heat, or in direct sunlight.
Diaper Ointment. Certain medications or diaper creams can cause untreatable barriers that ruin the diapers’ absorbency. For this reason, Client must use a pre-approved cloth diaper safe cream on the rented diapers, as well as on the baby’s bottom when using the rented diapers. Liners must be used with any other ointments or medications. Client will be responsible for cost of damaged goods per this Agreement.