RMA Request Form

Service - RMA Request

Please fill in these boxes below. We will send you the RMA number and mailing instruction. Please place the RMA# on top of the package, so we know it is your machine. Thank You.
請填以下的空格。我們會把RMA號碼寄給您。請把此RMA#寫在包裹上面讓我們方便辨認那是您的機器。謝謝。---Xin vui lòng điền vào những ô dưới ̣đây. Chúng tôi sẽ gởi Bạn số RMA và hướng dẫn cách mail đến công ty. Xin vui lòng viết số RMA trên thùng hàng, vì thế chúng tôi mới biết đó là máy của bạn. Thank You.**Please allow us 24 hour to response your request. (not including weekend)
Full Name*

First NameLast Name
E-mail*
Phone Number

Area CodePhone Number
Address (Return shipping address)

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Machine Model*

Best Media BM-5000Best Media BM-4000Best Media BM-3000Best Media BM-2000Best Media BM-1000U-Best DA368U-Best DA268U-Best DA168Other
Version

Chinese versionVietnamese versionChinese & Vietnamese
Hard drive size (if known)
Service Request - for RMA*

Repair requestHard Drive Update song requestUSB Update song (BM-3000 & BM-4000 only)Other
Last Quarter (if known)
BM-1000, BM2000, BM3000: look at song book, after the instruction pages (ex: 2013Q2). BM-4000: unscrew the back 2 screws, pull the HDD out, look for the number on the sticker and input it into the blank (ex: K25)
Description of the Problem/Request
Please describe the problem of your machine or additional information you want us to know.
Which is the prefer way to contact you?

Email meCall me (required Phone number)Text me (required Phone number)
Should be Empty:

Service - RMA Request