• CONFIDENTIAL INFORMATION QUESTIONNAIRE

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  • EMERGENCY CONTACT INFORMATION

    PERSON WE MAY CONTACT IN CASE OF AN EMERGENCY (OTHER THAN YOUR FAMILY HOME)
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  • REQUEST FOR CONFIDENTIAL COMMUNICATION

    AS MY DENTAL CARE PROVIDER, YOU MAY DO THE FOLLOWING WITH MY PERMISSION:
  • PHARMACY

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  • INSURANCE AND FINANCIAL INFORMATION

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  • RELEASE INFORMATION

    YOU MAY DISCUSS MY HEALTHCARE WITH
  • CONFIRMATIONS

    DO YOU PREFER A CONFIRMATION CALL?
  • ASSIGNMENT AND RELEASE

  • I hereby authorize my insurance benefits to be paid directly to the dentists. I am financially responsible for any balances due and authorize the dentists to release any information for this claim. I authorize that my records can be used by the doctor if he so determines. In consideration of the services rendered to me by this dental office, I am obligated to pay said office in accordance with its credit terms and policy.

    I consent to the making of videotapes, photographs, and x-rays before, during and after treatment, and to use of the same by the doctor in scientific papers or demonstrations.

    I certify that I have read or had read to me the contents of this form and do realize the risks and limitations involved.

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  • MEDICAL HISTORY

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  • DENTAL HISTORY

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  • PLEASE ANSWER YES OR NO TO THE FOLLOWING:

  • PERSONAL HISTORY

  • GUM AND BONE

  • TOOTH STRUCTURE

  • BITE AND JAW JOINT

  • SMILE CHARACTERISTICS

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  • Financial Policy

  • This is an agreement between Drake Dental, as creditor, and the Patient/Debtor named on this form. By signing this agreement, you are agreeing to pay for all services that are received. Payment in full for your portion is expected at the time of scheduling. All insurance co-payments and deductibles are expected at the time of scheduling.

    Payment Options: We gladly accept cash, Visa/Mastercard, HSA card, or check (for existing patients with established payment history). There is a $35 fee for any checks returned from the bank. If you are in need of extended financing, we are pleased to offer a third party financing option through Care Credit for those who qualify. All estimated patient copays are due when reserving your appointment time.

    Insurance: Your dental benefits (insurance) are based upon a contract made between your employer and an insurance company. We are not a party to this contract in most cases. As a courtesy, we bill your insurance company. We currently accept many private care insurance plans. This means that we work with literally hundreds of companies. Although we can maintain computerized histories of payment by a given company, they do change; therefore it is impossible to give you a guaranteed quote at the time of service. Insurance companies do not guarantee reimbursement amounts prior to filing the claim. We estimate your portion based on the most up-to-date information we have, but it is ONLY AN ESTIMATE. If you would like a more accurate insurance benefit estimate, we encourage you to contact your insurance carrier. We follow up with insurance companies if payment has not been made after 30 days to make sure they have all needed information to process the claim. However, if your insurance does not pay within 90 days, Drake Dental will request payment in full from you for the services and let you collect the insurance funds that are due to you from your insurance provider. Ultimately, you are responsible for all charges incurred in our office.

    Verification: We make every attempt to verify your insurance benefits prior to your appointment. It is imperative that you contact us with any insurance changes at least 2 business days prior to your appointment. If we do not have your current insurance information at LEAST 2 BUSINESS DAYS prior to your scheduled appointment, we kindly ask that you pay for your appointment in full or we will need to reschedule you. We will then provide you with the information to submit your own claim for reimbursement.

    Finance Charge: A finance charge will be imposed on balances not paid within 30 days of the time the item was added to the account. The FINANCE CHARGE will be computed at the rate of one and one half percent (1.5%) per month or an ANNUAL PERCENTAGE rate of eighteen percent (18%). The finance charge on your account is computed by applying the periodic rate (1%) to the overdue balance of your account. The “overdue balance” of your account is calculated by taking the balance owed thirty (30) days ago, and then subtracting any payments or credits applied to the account during that time. The minimum finance charge is $0.50.

    Credit History: We have the option to report your overdue account status to any credit reporting agency such as a credit bureau.

    Broken Appointment Fee: Patients who do not show up on time for an appointment or cancel with less than 2 business days’ notice will be charged a fee of $50 for preventative, $100 for basic restorative, and $150 for major restorative appointments. This fee must be paid before a new appointment is scheduled. Patients with three missed appointments will be asked to transfer their records to another dental office.

    By signing this document, I understand any balance is my responsibility whether or not my insurance company pays any portion and that Drake Dental will request payment in full after 90 days.

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  • 465 S. Drake Rd., Kalamazoo, MI 49009

    (269) 344-7222

  • Acknowledgement of receipt of Notice of Privacy Practices
    *You may refuse to sign the acknowledgement*

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  • For Office Use Only

    We attemped to obtain acknowledgement of receipt of our Notice of Privacy Practice, but acknowledgement could not be obtained because:

    [   ] Individual refused to sign

    [   ] Communication barriers prohibited obtaining the acknowledgement

    [   ] An emergency situation prevented us from obtaining acknowledgement

    [   ] Other (Please specify below)

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  • Radiograph Policy

  • X-Rays provide one of the best diagnostic tools in dentistry. They enable the dentist and hygienist to see inside the tissue of the teeth, gums and bones of the jaw. We assure you that we are conservative in our use of x-rays, but without them, decay and other diseases of the teeth and mouth often cannot be diagnosed until serious damage has been done.

    We never take unnecessary x-rays. The American Dental Association recommends that radiographs be taken at regular intervals to check for signs of decay or disease, such as bone loss or oral cancer, and for diagnostic purposes when indicated. In our office: 

    • Bitewings are taken 1x / calendar year
    • Panoramics are taken 1x / 3 calendar years
    • PAs are taken as needed or as prescribed by the doctor

    We do NOT accept radiographs from other offices as software may vary and images do not transfer well. Exceptions can be made for orthodontics or patients with recent oral surgery on a case by case basis (this is determined by the DDS on staff). All new patient appointments require new imaging to create a patient baseline. 

    Some dental insurance plans have limits on their coverage of radiographs. If you have dental insurance, please check your policy’s coverage. You may be responsible for the fees involved, as insurance may not cover at 100%. Please be prepared at every visit for any potential co-pays.

    REFUSAL OF X-RAYS leaves our practice at a liability. Disease can be easily missed without imaging. Doctors cannot properly diagnose with an incomplete exam. Patients have the right to refuse imaging, just as dentists have the right to refuse treatment. Failure to comply with regular x-ray intervals could lead to dismissal as a patient, or cancellation of upcoming appointments.

    By signing this form I agree to and understand all radiograph policies and procedures in place by Drake Dental. I understand that failure to comply with the imaging policy could lead to dismissal as a patient or rescheduling of my appointments. I understand that my insurance may not cover all imaging at the standard intervals and I will be prepared for any copays.

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