RMA Request

Please read our Return Policy in full before filling out this form.

If for any reason you are not satisfied with products you received, you may return any product purchased except special orders within 30 days of receiving your order, following the Returns Procedure described below.

To qualify for a refund all returned products must be in new condition, suitable for resale in its undamaged original packaging and with all original parts; and shall not have been used, installed, modified, rebuilt, reconditioned, repaired, altered or damaged in any way.
Free Returns only apply for Refrigerator Water/Air Filters. For all products other than Refrigerator Water/Air Filters actual outbound shipping costs will be deducted from the refund even if the order qualified for Free Shipping the first place.
There is a 10% restocking fee for parts. Parts such as electronic parts and electro-mechanical parts may be subject to a 20% restocking fee ($20 max.) to cover the cost of re-qualification tests and inspection.

By submitting this request you are agreeing to our Returns Policy and have read and understood in full.

Order Number

Please provide the order# for the item you want to return

Email

example@example.com

Name

First NameLast Name

Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Phone Number

Area CodePhone Number

Reason for the Return

Condition of the item(s) to be returned

Other

Customer notes

Any additional information that you think may be useful

Images

Browse Files

Please upload any images if you think it would be useful

Please verify that you are human

RMA (Return Merchandise Authorization) Request