1. Fill out the warranty form below.
2. Please take a picture of the defective product and attach it to this form.
- Please understand it can take up to 7 business days for processing and shipping.
- In the event that an item you returned is no longer in production or is out of stock, we will replace it with a comparable color.
- We’ll send your replacement hair ties to the U.S. address provided, and return postage(shipping the product to you) is on us.
- Replacements being shipped Internationally, will incur shipping charges. You may be assessed Customs Duty which is the responsibility of the customer.