The Energy Performance Validation Scheme (“The Scheme”) is responsible for the management of all information obtained or created during the performance of certification activities. Except for information that The Client makes publicly available, or when agreed between The Scheme and The Client (for example for the purpose of responding to Complaints), all other information is considered proprietary and shall be regarded as confidential. The Scheme shall inform The Client, in advance, of the information it intends to place in the public domain.
Where The Scheme is required by law or authorised by contractual arrangements to release confidential information, The Client or person concerned, unless prohibited by law, will be notified of the information provided.
The Scheme reserves the right to decline applications, based on the information provided. In doing so, we may communicate this information to interested stakeholders, such as consumer finance companies. The Scheme will provide The Client with its Complaints and Appeals Procedure, and both parties agree that, prior to the commencement of any action before the courts, any dispute or claim that arises of or in connection with application shall a) first be dealt with by senior managers from each party within 20 business days of one party notifying the other of a dispute, and b) if the dispute cannot be resolved it will be settled under the Rules of Arbitration by one or more arbitrators appointed by joint agreement of the parties or, if agreement cannot be gained, the Arbitrator will be appointed by the Centre for Dispute Resolution. Full details of our Complaints and Appeals Process can be found here: www.epvs.co.uk/complaints
By signing this Application Form, the individual signatory warrants that they are a duly authorised representative of The Client and agrees to and understands the terms of this Application Form and that The Scheme shall use any and all of the information provided for the purposes set out above. I hereby warrant on behalf of The Client that all information required in accordance with this Application Form is true to the best of my knowledge.