TecomC4 Quote Request

You haven chosen the option to request a quote for a Software Support plan or one-off Software Upgrade

Definitions

SUSP - Software Upgrade and Support Plan. Available for a duration of 2 years, available in 1 year increments. A SUSP includes access to technical support and any major software upgrades, patches and bug fixes that may become available for your licensed software during the active term of your maintenance agreement. For ongoing management of your site, it is recommended that you purchase a SUSP annually for the life of your system.

SWUP - Software Upgrade Plan. This gives customers the ability to upgrade to the latest version of software as a one-off activation and is only valid for the currently available version of software at time of purchase, including service packs for the purchased version. To ensure future upgrades it is recommended that a SUSP is also purchased for the site.
IMPORTANT NOTE:

Support Plans (SUSP) can only be renewed between 1 October and 15 December each year
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Please select your distributor*

Surveillance Technologies (New Zealand)Dicker Data DAS (Australia only)Ness Corporation (Australia)
Installer Details

Enter the installer details here, including trained technician information
Name*
You would have been issued a License/Training ID. Please complete one of the fields below (dependent upon which configuration ID you have)
Installer License number (commencing with UTC)
This is your unique License Number provided by your distributor and/or Aritech
Installer License number (commencing with TRG)
This is your unique License Number provided by your distributor and/or Aritech
Installer company name*
Website URL
Contact Phone*
Email address*
End-user site details

NOTE: This MUST BE End User detail, not installer detail
End-user company name*
End-user company contact*
End-user contact email address*
Note: License request will be rejected if this email address is same as installer address
Site name*
Site address*
Installation information

Enter your computer details here for installation purposes
MAC address *
(note this will be used to verify future upgrades)
Computer name*
Please quote the following*
How many years do you require for your support plan (SUSP)

12
Should be Empty:

Installer Details

End-user site details

Installation information