Who can apply for the DSP?
The DSP is for dependents of active employees who are currently enrolled in the Iron Road Challenger Plan. The Plan is for dependents who are on the CHCB or MMCP.
What happens after I submit in my application?
Once we receive your application and enroll your dependents in the DSP, you will receive a confirmation letter, your member ID number with Iron Road will be your 18+ dependents ID number to register online with. Dependents under age of 18 will be on the members profile online, And will be able to check the payment status of the EOB's that have been submitted. Please Note: A completed application does not guarantee eligibility.
How do I pay my premium?
The DSP premium is paid monthly via payroll deduction. By signing this application, you agree to allow your employer to deduct your premium and forward it to Iron Road. The premium for the CHCB plan is $215 per month and $105 per month for the MMCP plan.
PLEASE NOTE: You must select the plan that corresponds to the plan your dependents are enrolled in. Selecting the wrong plan (MMCP or CHCB) may result in termination.
How do I file a claim?
The DSP covers allowable expenses, for your dependents, after all other insurance plans have paid, up to the plan limits.
- Once other plans have paid, you will receive an Explanation of Benefits (EOB).
- Submit all EOB’s to Iron Road online while logged in to members profile at my.ironroad.com or via fax, email or mail.
- Once your claim has been reviewed, Iron Road will pay you directly for the allowable expenses.
- Claims are paid within 30 days.
- You can check the status of a claim online at my.ironroad.com using the dependent’s Member ID number.
- Fax claims to 801-595-4399, email them to help@ironroad.com, or mail to PO BOX 161020 Salt Lake City, UT 84116 - Attn DSP.
What if I have questions?
We are always happy to hear from you and to answer any questions you have. You can contact Iron Road Member Services at 800-547-0421, Monday through Friday from 7:30 a.m. to 3:30 p.m., MST. You can also email us at help@ironroad.com.