In order for our schedule to run smoothly and accommodate our clients, we ask that you recognize the following policies.
Appointment Cancellation Policy:
A late cancellation is defined as any appointment canceled within the 12-hour window prior to the start time of the appointment.
A no show is defined as any appointment that is not canceled and the client does not attend their appointment.
A late cancellation will be sent an invoice of half the price of the service to the email address on file, to be paid prior to booking your next appointment.
A no show will be sent an invoice of the full price of the service to the email on file, to be paid before booking your next appointment.
If you have an unavoidable emergency please contact us by email as early as possible.
If you are late to an appointment, the missed time will be deducted from your service time. (Please Note: If you are more than 15 minutes late, your appointment will need to be rescheduled.
Due to the nature of our services, we do ask that guests and children do not accompany you to your appointments.
Please be advised we are requiring face masks at this time.