You and your appointment are very important to Jillian Maire hair studio. I hold your appointment just for you and ask if you must cancel or reschedule any appointment, that you kindly provide me at least 24-hour notice. This way I will be able to adjust my schedule accordingly and accommodate other clients. Cancellations without 24-hour notice & No Shows will incur a 50% charge for that appointment, which will be required to be paid prior to booking your next appointment. Because I hold your appointment just for you, by having a late cancellation/no show I miss the opportunity to fill that appointment time and clients on my waiting list miss the opportunity to receive the services they need. I reserve the right to not allow re-bookings on no shows. I may require a Non- Refundable deposit to secure future appointments after a non comply with my policies. As a courtesy to you, I confirm the date and time at least 48 hours in advance of your appointment. This confirmation comes to you via text and email you provided the salon. You are always welcome to call and double check any appointment you have if you are unsure. Please note you may get a response by text back to confirm if I am in the middle of a guest appointment.