Service Redo Policy & Returns:
We strive to offer our guests the highest level of satisfaction. If you are having challenges with your cut or colour, let us know within 7 days of your visit and we are happy to correct the issue. In rare cases additional charges may apply.
We love when our clients use the recommended at home care for their style. If you decide to use products outside of our recommendations we cannot guarantee your results. Should you make a retail purchase that you are unsatisfied with(EXCLUDING EXTENSIONS,HAIR ACCESSORIES, BRUSHES, DISCOUNTED OR SALE ITEMS AND APPAREL) we are happy to accept retail exchanges at full credit for 30 days from your initial purchase.