Internal Cancellation/Downgrade Form

Internal Cancellation/Downgrade Form
Company Name
Individual Cancelling with Client

First NameLast Name
OA Staff Member Submitting this form

First NameLast Name
CID
Date Requested

MonthDayYear
Date
Subscriptions Cancelling

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Special Notes:
Customer Email:
Departmental Responsibilities:

This email is not meant to serve unilaterally as a cancellation. It is meant to notify the departments of a customer's communicated intent to cancel.

It is the responsibility of each department that receives this email to:
- follow up with the customer (if they feel like it can be saved)
- email billing to process the cancellation (if it applies to that department).
- Don't forward along / reply to this email as it contains info that may pertain to other departments and could easily get confused.
Should be Empty: