• Customer Contact Information

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  • Dealer Contact Information (If Applicable)

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  • Environment Information


  • ** It is a recomendation to perform a 'No Data' or a 'Partial' migration. Database migrations will require more time to complete and must be tested prior to production deployment of clients. Historical Printers and users will be populated and may be duplicated due to changes in the User Management printer and user detection methods. Issues encountered during the migration are outside of the original project scope.

  • ** Although original Printaudit 6 data will not be present in the User Management system the database and reporting tools will remain active for historical reference.


  • ** The User Management Installer will prompt for SQL credentials during the installation process. An account with permissions to create a database on the SQL server will be required at the time of install

    ** SQL 2012 or newer is a requirement of the User Management Platform

     

  • ** The User Management Installer will install an instance of SQL 2012 Express

  • **By default UM will use ports 80 and 443. If these are already in use, UM will use ports 6320 and 6321.

     

     

  • ** User Management requires IIS for operation and will enable the feature during installation if necessary. Standard port bindings of 80/443 are reccomended. If in use alternate ports 6320/6321 will be used. 


  • ** SQL Server relies on .NET Framework for operation. If there are Windows updates or reboots pending the installation of User Management may require a reboot before it can be completed. Please ensure your server is fully patched and has been rebooted ahead of performing the installation

  • **Job data will be processed by external systems either at the print dealer or by ECI systems. Automatic and Manaul export capabilities are available. 


  • ** CSV, Fixed Width and XML are supported export formats. Prior to configuring 3rd party integration the required format must be confirmed with the 3rd party provider. 

    ** If client/matter codes are to be imported into the system the required format for User Management is:
    Code, Code Description
    or
    Code, Code Description, Matter, Matter Desciription

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  • **Note: Device firmware must be up to date prior to installation. For more information on firmware updates please contact your device dealer. For additional requirements information please refer to the respective installation guide. 

  • By clicking 'Submit' you are agreeing that the information you have provided is accurate and complete. If Print Audit incurs additional effort or costs due to incorrect information or changes to environmental configuration, you may be charged for the expanded scope of work. Please carefully review the information provided before submitting this form.

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