Thank you for your trust in allowing us to provide services in your home. Before we begin services, we wanted you to know the following about our operations:
1. All of our caretakers are supervised daily by reporting to our office before and after they provide your services.
2. We assign duties to the caretaker based on the services you need (or as directed by your payer).
3. We require the following of each caretaker we hire. If they do not meet these requirements, we have policies on discipline or firing to follow:
A. Must pass a criminal background check
B. Must receive positive references from the majority of individuals they’ve given us to contact
C.Must have appropriate credentials, licensure or certification (if required) and adequate training to provide services to you.
4.We provide each of our caretakers with the following:
A.Identification as one of our caretakers
B. Materials or equipment they need to provide your services (i.e., cleaning supplieS, Hoyer lift, gait belt, etc. C. Payroll, taxes, social security, workers’ compensation insurance; unemployment compensation payments, and overtime pay for hours worked in excess of 40 hours a week. This assures that you have no liability for the taxes of our caretakers (as you would if you hired them directly).
We would appreciate your signature below signifying that you have been advised of our company’s policies. Again, thank you for your confidence and should you have any issues during the course of your services, please call:
Cheryl Smith (256)619-0144