2. Class timetable displayed in Welcome Board, up-to-date and readily available for members.
3. "Your view counts" box is empty, cards filed with appropriate action taken, and board updated recently.
4. Vending machine working, fully stocked and product in correct positions
5. Notice boards up to date, notices are laminated and of brand standard
6. Chalk board is up-to-date and of a good standard
1. Staff using Blip Clocking Software and CCTV correlates.
2. All staff have an individual personnel file with ID
3. Staff have signed a Contract of Employment, correct for their current role
4. Staff have signed copy of Health & Safety policy
5. Staff have signed a copy of receipt of employee handbook
6. Staff contact list is complete and available to all staff but not visible to members
7. All staff in possession of sales journal and being used on every shift
8. All staff aware of, and contributing to, comminications book and date of last time book used
9. Rota up-to-date and available on Clubwise for all to see
10. All staff and Personal Trainers wearing correct uniform and name badge
11. Regular meetings taking place with future dates in the diary
12. All Personal Trainers' folders up-to-date (Inc. PLI and First Aid)
1. All Red Files up-to-date and signed off
2. Health & Saftey Law poster and Public Liability Insurance (PLI) present and displayed prominently
3. No obvious H&S risks present (e.g slips, trips, fire exits blocked)
4. Opening and close check list up-to-date
5. Bathroom checks taking place and recorded on check list
6. External entrance is well lit, clean and tidy
7. Lobby area is well presented, clean and uncluttered
8. Rubbish bins are clean, free of odour and not overflowing
9. All lights and clocks are working
10. Pads have no rips or tears in them and are of a good standard
11. Toilet rolls are fully stocked and no dust gathered on top of dispensers
12. Floors and carpets are clean throughout the building
13. Gym equipment is clean and in good working order
14. Studio is clean and well maintained
15. Out of order signs are neat, branded and laminated
16. Hygine dispensers are stocked and free of dust
17. Duress alarms are displayed in club and functioning
18. Changing areas and toilets are clean and regularly checked
1. Member calls below 150
2. No future dates (NFD's) below 10%
3. Membership forms digitally signed for each member
4. Corporate ID attached for last 5 corporate members
5. No more than 5 members on Club Hub home page without a picture
6. Members greeted on arrival to the club
7. A good level of member interaction taking place within the club by staff
8. Appropriate music being played at a reasonable level
9. Classes and appointments are being marked off on a daily basis
10. Monthly gym challenges being actively promoted to all members
11. Facebook posts are updated a maximum of 48 hours apart
12. Facebook posts contain member and club content including pictures