Tenant Application Infomation

PLEASE BE AWARE ALL APPLICANTS AGED 18+ MUST SUBMIT SEPARATE APPLICATIONS. APPLICATIONS WILL NOT BE PROCESSED UNLESS ALL REQUIREMENTS ARE MET.

OFFICE HOURS
Our office is open Monday to Friday 8:30am - 5:00pm only.

PHOTO IDENTIFICATION + PROOF OF INCOME
When submitting your application, you must submit a form of photo identification & proof of income.

REQUIRED SUPPORTING DOCUMENTS
Please submit supporting documents with your application. Your application will not be processed if all documents are not given. Our office will require you to submit a minimum of 100 points for your application to be considered.

PROCESSING AN APPLICATION
In most instances, we are able to process your application within 48 hours and advise you by telephone. If we are unable to contact all of your referees &/or the owner, this process may take longer.

APPROVAL OF AN APPLICATION
Once the landlord of a property has given their answer we will contact you in relation to your application.

SECURING THE PROPERTY - PAYMENT of 1st week’s rent
Once the application has been approved please pay a minimum of one week’s rent to secure the property. This must be paid in cleared funds. Personal cheques will not be accepted. The property will be secured when the money is received and all parties have signed the tenancy related documents.

GENERAL INFORMATION

PAYMENT OF RENT & BOND
Prior to taking possession of the property, we require 2 weeks rent and 4 weeks bond. If your weekly rent is more than $700 per week, the bond requirement may vary. If you are using a bond loan service you must state this on your application form. All monies must be paid in cleared funds or correct cash prior to collecting the keys.

COLLECTION OF KEYS
You will need to finalise payment of monies and sign all lease documents before collecting the keys. Keys are to be collected during office hours ONLY.


SIGNING OF THE TENANCY AGREEMENT
All occupants must be present to sign the Tenancy Agreement prior to collecting the keys. The keys will not be released unless all occupants have signed the Tenancy Agreement, shown photo identification and paid all monies
in cleared funds.

ELECTRICITY CONNECTION/TELEPHONE CONNECTION
It is the tenant’s responsibility to connect the electricity and gas and to ensure that it is disconnected at the end of the tenancy. All connection costs and deposits are the tenant’s responsibility.

CONDITION REPORTS
When you move into the property, be very particular with the Condition Report and make sure you mark down anything not already outlined on the report. If you do not mark it down, you will be liable for discrepancies when you
vacate. You must return the Condition Report to our office within three days of moving into the property. Keep the report in a safe place during your tenancy, as you will need to refer to the report when vacating the property.

TENANT DEFAULT AGENCY
Our office is a member of TICA, which is a tenant default agency. Should you default in your rent or breach a term of your Tenancy Agreement, the details will be listed with this agency at the end of your tenancy. Once listed, the information will remain on file until the default is rectified. We do look forward to a harmonious agent tenant relationship, and we will only take this course of action when absolutely necessary. If you experience financial hardship throughout the tenancy it is imperative that you contact QCAT or our office to discuss the matter in further detail.