Learn from Dan Batista, Executive Director and Michal Dziong, Manager, Research of the Institute for Citizen-Centred Services about Citizens First 2020, on improving services for citizens.
This is the latest in a series of research initiatives sponsored by the Institute for Citizen-Centred Service. It focuses on offering Canadian public sector managers insight into citizens’ views of government services, and on identifying trends and providing suggestions on where to focus service quality improvements for greatest results.
WebEx: December 12, 2019, 1PM - 1:30 PM EST
Webinar link to be provided to all registrants via email upon receipt of completed registration form.