2020 User Survey

The Euan's Guide User Survey 2020

Thank you for taking the time to participate in our survey. Feedback from our users is really important to us - and we always appreciate receiving your comments.

Four respondents will be selected at random and receive a £25 Amazon voucher for taking part.

This survey should take no more than 15 minutes to complete.
When did you first hear about Euan's Guide?

In the last monthIn the last yearBefore that
How did you first hear about Euan's Guide?*

I heard about Euan's Guide from a friendI found Euan's Guide from an internet searchI found Euan's Guide on social mediaI heard about it from a member of the Euan's Guide teamI heard about it from a Euan's Guide AmbassadorI first heard about the Red Cord CardsI heard about Euan's Guide at an eventI heard about Euan's Guide from another organisationI read about Euan's Guide in an articleOther
Thank you, we'd love to know more about how you found out about us. Please can you tell us a bit more about how you first found us in the box below.
On average, how often do you visit EuansGuide.com?*

Every dayMost daysOnce a weekA few times a monthOnce a monthA few times a yearOnce a year
What device do you usually use when you visit EuansGuide.com?

Desktop / laptopMobileTabletOther
Do you use any assistive technology to visit EuansGuide.com?

I do not use Assistive TechnologyScreen readerScreen magnificationBraille outputScreen filterSpeech inputEye trackingHead pointerMotion trackingAlternative keyboardSwitch entryOther
Do you agree with the following statements? (Please tick all that apply to you and leave any unticked that you do not agree with)

Euan's Guide is a trusted source of access informationEuan's Guide is a place for disabled people to share their thoughts on disabled accessEuan's Guide reviews give me the confidence to try visiting somewhere newOther
Have you ever written a disabled access review on Euan's Guide?*

Yes, more than onceYes, only onceNever
That's great! Can you tell us what motivates you to write reviews on Euan's Guide?
Why did you decide to submit a review to Euan's Guide?
Are you likely to submit another review to Euan's Guide?

YesNo
Can you tell us why you will not be submitting any more reviews?
Is there anything we could do to encourage you to write more reviews?
Is there anything we could do to encourage you to contribute towards Euan's Guide?
Would you find any of the following options useful?

An online workshop showing you different ways to review and what to includeTalking to a member of the Euan's Guide team about reviewingReading how to review blogsWatching how to review videosOther
Have you used Euan's Guide for any of the following?

Searched the website for disabled access informationRead the Euan's Guide newsletterRead the Euan's Guide blogRequested items such as Red Cord CardsFollowed Euan's Guide on social mediaSubmitted your venue's disabled access informationUsed the Euan's Guide Forum
What type of places do you read about on Euan's Guide?

AttractionsMuseums and art galleriesCinemas and theatresPlaces to stayPlaces to eatPlaces to drinkNightclubsEventsShopsToiletsOfficesParks and open spacesSport and leisureTransportOther
Have you ever visited somewhere new after reading a review on Euan's Guide?

YesNo
Have you got a story about how Euan's Guide has helped you?
The next section is where you can tell us what you think of the website!
How easy do you find Euan's Guide to use?

Very easyEasyAverageHardVery hard
What makes Euan's Guide difficult to use?
What are the things you like and don't like about Euan's Guide?
We are currently looking to redevelop the Euan’s Guide app. Would this be something you were interested in?

YesNo
Can you tell us why you would like a Euan's Guide app?

I prefer apps to mobile websitesI find apps to be more accessible than mobile websitesI use apps to keep down my data usageOther
Can you tell us why you would not be interested in a Euan's Guide app?

I don't generally use appsI don't find apps accessibleI don't have a smartphoneOther
What features would you like to see on the Euan's Guide app?

Leave reviewsSearch for reviewsFind accessible venues near meFind accessible toilets near meFind Changing Places toilets near meOrder Red Cord CardsRead blog and news updates from Euan's GuideLocation guidesOffline functionalityOther
Almost there! We'd like to know what you think of our charity.
Are you aware that Euan's Guide is a registered charity (Charity Number SC045492)?

YesNo
We are indeed a charity registered in Scotland, and we do our work all across the UK and beyond!

As a disabled access charity, the work we do is focussed on making it easier, safer and more rewarding for disabled people, their families friends and carers to find great places to go.
Would you be interested in finding out more about our work as a charity and how you can support us?

YesNo, but I would like to give a one-off donationNo, as I am not in a position to be able to donateNo, I would not like to donate
What would encourage you to donate to our charity?
Thank you for choosing to support Euan's Guide! If you would like to set up a Direct Debit simply email hello@euansguide.com and we will be able to assist with this request. Alternatively, you can visit www.EuansGuide.com/donate to find out about other donation methods.
Thank you for choosing to support Euan's Guide! Simply visit www.EuansGuide.com/donate for more information on how to donate to Euan's Guide.
Would you be interested in supporting Euan's Guide by:

Attending events organised by Euan's Guide or where Euan's Guide will be presentHelping people get started reviewingGet involved with partner projects designed to improve accessibilityHelp support venues who would like more feedback on their accessibilityTake part in media opportunities
Lastly, a little bit about you...
Are you:

A disabled personFamily member or friend of a disabled personCarer or PATeacher, Social Worker or Healthcare ProfessionalSomeone responsible for a venue that wants to publicise its disabled accessI’d rather not sayOther
Where do you live?

EnglandScotlandWalesNorthern IrelandRepublic of IrelandOther
Please tell us which county / district you live in:
Please tick if you would like:

To be entered into the £25 Amazon voucher drawTo receive newsletters from Euan's GuideTo be contacted about a follow-up interviewTo be invited to join in future discussions about Euan's GuideTo receive information on how you can support the charity through fundraising, donating or volunteeringTo test new website features and functionalityNone of the above
Please enter your email address
example@example.com (Leaving an email address is optional. If you do not provide a valid email address then we will be unable to enter you into the prize draw.)
Thank you very much for your time!

Euan and the Euan's Guide Team
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