CONSIGNMENT TERMS & CONDITIONS
BEFORE YOU SEND YOUR ITEMS
Please read the following terms carefully before completing your Consignment Agreement.
The Trading Rack carefully curates every wardrobe edit. We look for quality, current and timeless pieces that are in excellent, sellable condition.
Please make sure you have reviewed our Sell With TTR page and What We Accept guidelines before sending or dropping off your items.
All items must be:
- Clean and freshly laundered
- In excellent, sellable condition
- Free from stains, marks, holes, damage, excessive wear or strong odours
- From brands and in styles we currently accept
Please note: Purchasing a Wardrobe Edit Bag or arranging a drop-off does not guarantee that all items submitted will be accepted or listed for sale.
CONSIGNMENT
The Trading Rack determines the selling price of each item based on factors including brand, condition, style, demand and current market value.
Your commission is calculated on the GST-exclusive final sale price of each item:
40% for items sold under $99
50% for items sold from $100+
Items may be discounted during their consignment period, including through promotional offers or discount codes. Your commission is calculated from the GST-exclusive final sale price after any applicable discounts.
CONSIGNMENT PERIOD
Items are listed for 8 weeks.
Our standard markdown schedule is:
25% off after 5 weeks
50% off after 7 weeks
Items may be discounted earlier at The Trading Rack's discretion.
UNACCEPTED ITEMS
If an item does not meet our acceptance criteria, we will email you a photo of the item when your bag is being processed. You can then choose whether you would like the item returned to you or donated.
If you would like your unaccepted items returned, a return courier fee of $8.50 standard or $12.50 rural applies.
Items must be collected or arranged for return within 2 weeks of the email being sent. Items not collected or arranged for return within this timeframe may be donated.
UNSOLD ITEMS
If you would like your unsold items returned, please email us at the end of your 8-week consignment period to arrange a return. A return courier fee of $8.50 standard or $12.50 rural applies.
Returns must be arranged within 2 weeks of the consignment period ending. Items not collected or arranged for return within this timeframe may be donated.
OUR RIGHTS
The Trading Rack reserves the right to refuse any item that does not meet our current acceptance guidelines or that we do not believe is suitable for our collection.
We may also choose which items are photographed, listed, promoted or featured across our website, social media, HQ and pop-up events.
We take reasonable care when handling and storing your items. However, The Trading Rack is not responsible for loss, theft or accidental damage to items while in our possession, except where required by law.
DESIGNER ITEMS
Designer items require proof of authenticity or original purchase documentation.