You can always press Enter⏎ to continue
EYE MAINTENANCE AND SUPPORT FORM
As part of our QEP (Quality Enhancement Program) we ask you to provide critical feedback that will assist us in improving your service. Thank You in Advance Jack Bryant, President EVISIONEYE
START
1
Overall satisfaction of service
EYE TOWER System Service
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Friendliness
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Knowledge
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Quickness
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Friendliness
Knowledge
Quickness
Very satisfied
Row 0, Column 0
Satisfied
Row 0, Column 1
Neutral
Row 0, Column 2
Unsatisfied
Row 0, Column 3
Very unsatisfied
Row 0, Column 4
Very satisfied
Row 1, Column 0
Satisfied
Row 1, Column 1
Neutral
Row 1, Column 2
Unsatisfied
Row 1, Column 3
Very unsatisfied
Row 1, Column 4
Very satisfied
Row 2, Column 0
Satisfied
Row 2, Column 1
Neutral
Row 2, Column 2
Unsatisfied
Row 2, Column 3
Very unsatisfied
Row 2, Column 4
1
of 3
Previous
Next
Submit
Press
Enter
2
Service Address
Installation Address for EYE Products
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
Previous
Next
Submit
Press
Enter
3
How satisfied with your camera availability time during your 1st year of QEP maintenance and service period?
EYE TOWER System Service
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Availability
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Usability
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Access to Recording
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Availability
Usability
Access to Recording
Very satisfied
Row 0, Column 0
Satisfied
Row 0, Column 1
Neutral
Row 0, Column 2
Unsatisfied
Row 0, Column 3
Very unsatisfied
Row 0, Column 4
Very satisfied
Row 1, Column 0
Satisfied
Row 1, Column 1
Neutral
Row 1, Column 2
Unsatisfied
Row 1, Column 3
Very unsatisfied
Row 1, Column 4
Very satisfied
Row 2, Column 0
Satisfied
Row 2, Column 1
Neutral
Row 2, Column 2
Unsatisfied
Row 2, Column 3
Very unsatisfied
Row 2, Column 4
1
of 3
Previous
Next
Submit
Press
Enter
4
Are you satisfied with your FREE Maintenance and Support Services during your 1st Year QEP Period
Firmware Upgrades, maintenance, remote support or onsite service calls?
YES
NO
Previous
Next
Submit
Press
Enter
5
Did your receive service communication call back within 24 Hours?
Did our EYE Team respond to your communication on time?
YES
NO
Previous
Next
Submit
Press
Enter
6
Did you have an security incident during your service period?
Did you have an incident in which you required surveillance footage?
YES
NO
Previous
Next
Submit
Press
Enter
7
Did your EYE Tower System achieve your service goals ?
Did the system accomplished the reasons for purchase?
YES
NO
Previous
Next
Submit
Press
Enter
8
Did you use the EYE Mobile Application during your service period?
Did you access the EYE WATCH Mobile application?
YES
NO
Previous
Next
Submit
Press
Enter
9
Overall satisfaction of EYE WATCH Application
EYE Mobile Cloud Storage Utilization
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Usability
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Access to Recordings
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Live View
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Usability
Access to Recordings
Live View
Very satisfied
Row 0, Column 0
Satisfied
Row 0, Column 1
Neutral
Row 0, Column 2
Unsatisfied
Row 0, Column 3
Very unsatisfied
Row 0, Column 4
Very satisfied
Row 1, Column 0
Satisfied
Row 1, Column 1
Neutral
Row 1, Column 2
Unsatisfied
Row 1, Column 3
Very unsatisfied
Row 1, Column 4
Very satisfied
Row 2, Column 0
Satisfied
Row 2, Column 1
Neutral
Row 2, Column 2
Unsatisfied
Row 2, Column 3
Very unsatisfied
Row 2, Column 4
1
of 3
Previous
Next
Submit
Press
Enter
10
Do You Plan To Renew Your Maintenance and Support Contract?
Annual Maintenance and Support Contract
YES
NO
Previous
Next
Submit
Press
Enter
11
Company Contact Email Address
Company Contact Email
example@example.com
Previous
Next
Submit
Press
Enter
12
Company Contact
Company Personnel Who Completed Form
First Name
Last Name
Previous
Next
Submit
Press
Enter
13
How can we improve our maintenance and support service?
Let Us know how we can become better
Previous
Next
Submit
Press
Enter
Should be Empty:
Question Label
1
of
13
See All
Go Back
Submit
