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  • Africrest Properties - Careers

  • Property Manager (Residential)

     

    We are looking for a great problem solver to join the Africrest Properties team as a Property Manager!

    What makes us excited to come to work each day?

    Thousands of people spend most of their days working and living in our buildings; at Africrest we believe that our actions have a large snowball effect on the economy and society. When we manage our buildings extremely well, our tenants are that much happier and more productive. 

    You will be part of:

    A company that owns one of the largest middle income residential portfolios in South Africa and has become an industry leader in this asset class.

    We give people an incredible opportunity to live in the best areas with world class common area facilities, at affordable rentals. This helps create an inclusive society. 

    We own and manage a commercial portfolio of office, retail and industrial buildings. We ensure that our tenants are able to work in a great environment, so that they can focus on growing their business which in turn helps improve the economy. 

    The Africrest team does not settle for satisfactory, rather we strive to do everything in a great manner- from small tasks to large projects. If you want to be part of a company and culture that drives you to be the best you can be, then please get in contact with us. 

    We reward great efforts-

    Over the last 2 years, we have been one of very few companies, where over 95% of our employees, received:

    -          A bonus of more than a 13th cheque.
    -          An inflationary related annual increase.
    When many other companies have not paid bonuses or increases. 

    Each commercial property manager looks after only +-40 tenants while the average for most other companies is +-200 tenants per property manager. This way, we can give each tenant a lot more time and attention and take better care of the properties. This gives property managers the time to make their jobs more meaningful and rewarding. 

    We encourage potential employees to speak to our employees to see why people enjoy working at Africrest. 

    At Africrest we don’t "pigeonhole" property managers to specific roles, we rather give them the opportunity to manage all aspects of the property – Leasing, maintenance, operations, tenant billing, reporting, etc. 

    While experience is preferred, it is not a requirement, as ultimately, we prefer smart, capable candidates. 

    The ideal candidate is an excellent problem solver.  

    Responsibilities:

    Liaising with tenants to help with their needs
    Assist contractors and service providers
    Market vacant spaces to potential tenants
    Solve maintenance requests
    Supervise on-site contractors and employees

    Qualifications:

    Detail-oriented
    Strong communication skills
    1 - 3 years of property management experience is preferable, but not required, ultimately, we want smart people.

     

    Skills:

    Problem Solving
    Communication
    Supervisory Skills
    Management
    Basic Financial Literacy
    Attention to detail

     

  • Property Manager (Commercial)

    We are looking for a great problem solver to join the Africrest Properties team as a Property Manager!

    What makes us excited to come to work each day?

    Thousands of people spend most of their days working and living in our buildings; at Africrest we believe that our actions have a large snowball effect on the economy and society. When we manage our buildings extremely well, our tenants are that much happier and more productive. 

    You will be part of:

    A company that owns one of the largest middle income residential portfolios in South Africa and has become an industry leader in this asset class.

    We give people an incredible opportunity to live in the best areas with world class common area facilities, at affordable rentals. This helps create an inclusive society. 

    We own and manage a commercial portfolio of office, retail and industrial buildings. We ensure that our tenants are able to work in a great environment, so that they can focus on growing their business which in turn helps improve the economy. 

    The Africrest team does not settle for satisfactory, rather we strive to do everything in a great manner- from small tasks to large projects. If you want to be part of a company and culture that drives you to be the best you can be, then please get in contact with us. 

    We reward great efforts-

    Over the last 2 years, we have been one of very few companies, where over 95% of our employees, received:

    -          A bonus of more than a 13th cheque.
    -          An inflationary related annual increase.
    When many other companies have not paid bonuses or increases. 

    Each commercial property manager looks after only +-40 tenants while the average for most other companies is +-200 tenants per property manager. This way, we can give each tenant a lot more time and attention and take better care of the properties. This gives property managers the time to make their jobs more meaningful and rewarding. 

    We encourage potential employees to speak to our employees to see why people enjoy working at Africrest. 

    At Africrest we don’t "pigeonhole" property managers to specific roles, we rather give them the opportunity to manage all aspects of the property – Leasing, maintenance, operations, tenant billing, reporting, etc. 

    While experience is preferred, it is not a requirement, as ultimately, we prefer smart, capable candidates. 

    The ideal candidate is an excellent problem solver.  

    Responsibilities:

    Liaising with tenants to help with their needs
    Assist contractors and service providers
    Market vacant spaces to potential tenants
    Solve maintenance requests
    Supervise on-site contractors and employees

    Qualifications:

    Detail-oriented
    Strong communication skills
    1 - 3 years of property management experience is preferable, but not required, ultimately, we want smart people.

     

    Skills:

    Problem Solving
    Communication
    Supervisory Skills
    Management
    Basic Financial Literacy
    Attention to detail

  • Property Administrator

    Position Purpose and Profile

     

    It is a requirement of this position that the Property Administrator takes full responsibility for all administrative matters relating to the Residential- and/or Commercial Property Portfolio.  This includes liaising with tenants, service providers, contractors and property owners, the preparation of lease applications & lease agreements, capturing of property, tenant & lease details on the Company’s property management system (‘MDA’), debtor and creditor accounts administration (including local authority accounts management), utilities management, the updating of data on MDA, property inspections, service provider selection, procurement & contracting and reactive & proactive property maintenance management. The role also includes taking care of all the general office administration and day-to-day operations.

     

    Principal Duties and Responsibilities

     

    Daily Responsibilities:

     

    Queries and Reconciliations

    Responding to matters raised by property owners, tenants and service providers within one day of receipt.

    Responding to all queries in respect of rental and other charges (utilities, rates, interest, legal fees, recoveries, etc.) and maintenance within one day of receipt.

    Attending to all reconciliations in respect of rental and other charges within one day of receipt.

    Processing of all adjustments including ensuring that any credit or refunds due to the owners and/or tenants are processed timeously.

    Filing of all correspondence in respect of the above.

    Vacancies

    Vacating tenants on MDA at the end of lease periods if the tenant does not renew its lease.

    Filing of all correspondence in respect of the above.

    Updating of vacancy notes on MDA when a tenant is vacated.

    Showing vacant units to potential tenants (as required).

    Lease administration

    Preparation of all application forms, including forwarding to tenant and ensuring that all signed documentation is returned timeously.

    Obtaining approval under POPI requirements for and checking of tenant credit ratings with TPN, and obtaining Property Manager’s approval of tenant’s credit worthiness.

    Preparation of all lease agreements, addenda, cession documents, etc..

    Capturing of all lease details in MDA including all tenant details, printing of lease schedule reports and the checking & confirming of it against the lease agreement.

    Forwarding of lease documentation to tenants and ensuring that all signed documentation is returned timeously.

    Forwarding of signed lease documentation to the landlord for approval and signature and ensuring that all signed documentation is returned timeously.

    Ensuring that all FICA documentation are obtained, confirmed and filed with the signed lease agreement.

    Maintain tenant files within the requirements of POPI.

    Operations

    Support Property managers in respect of operations and maintenance issues for the property portfolio.

    Preparing and issuing work orders to service providers and contractors with clear instructions as to what work is to be carried out.

    Instructing service providers and contractors to proceed with work once the necessary approval has been obtained from the property owner.

    General Administration (opening bank accounts, registering companies, making visitors to the office feel welcome, answering of phone calls, assisting where necessary to make sure the office is run in the most efficient manner, etc.).

    General Administration

    Assisting the Property Manager in respect of administration requirements.

    Arranging meetings between the Property Manager and the tenant where required.

    Securing debit order authorization instructions from tenants.

    Filing of all correspondence in respect of the above.

    Monthly Responsibilities

    Take-on and Handover

    Capturing new building details into MDA, including loading owners, property and tenant details.

     

    Financial

     

    Monitor rental payments and manage rental debtors including capturing of recoverable charges (utilities, maintenance, etc.) legal process in accordance with the Company’s debtor management procedure.

    Manage creditor invoicing and check, pay and process on MDA all creditor invoices including those of local authorities / utilities suppliers.

    Month end processing including bank reconciliations.

    Management and payment of VAT amounts due.

    Budgets

    Reforecasting of budgets on the last working day of each month.

    Preparing projected budget reports by the 6th of each month and presentation to the Property Manager for any adjustments to be made.

    Capturing of any adjustments to budgets, recalculating the budget and uploading the revised budget – all to be completed between the 6th and 12th of the month.

    Management Reports

    Preparing Trial Balance, Rent Roll and Owner Statements for each property before the 7th of the month, including making the reports available to property owners.

    Preparing a full management reports for each property before 13h00 on the 17th of each month, including making the report available to property owners.

    Owner Statements and Owner Payments

    Close and run Owner Statements for the month before 09h00 on the 6th of the following month.

    Run owner statements for the current month before 09h00 on the 7th of each month calculate the amount to be paid to the property owner.

    Owner statement for the month to be sent to Owner together original paid invoices for that period.

    General

    Ensuring that all recoveries are loaded in respect of items deemed recoverable in terms of the Lease Agreement.

    Updating market rentals on MDA by the 25th of each month.

    Contacting tenants for turnover figures.

    Prepare and manage relevant portfolio parking schedules.

    Annual Responsibilities

    Municipal rates recoveries adjustments including ensuring that all increases are captured against tenant accounts before the 15th of July each year

    Archiving of tenant files and building office files including management of files in accordance with POPI.

    Audit lease agreements for to ensure rental and recoveries are correct.

     

    Knowledge, Skills and Abilities Required

     

    Property administration qualifications and experience.

    Excellent written, verbal, interpersonal and organizational skills.

    Numeracy and financial skills and appreciation.

    Computer literacy and a thorough knowledge of the MDA property management system.

    Ability to adapt to a variety of environments and work demands.

    Ability to maintain a high level of sensitivity to client and tenants needs.

    Willingness to work additional hours as the demands of the job might indicate.

    Customer focused attitude.

     

     

    Minimum Job Qualifications Required

     

    Matric

    No property experience necessary (Junior Property Administrator)

    Minimum 2 years property management experience (Intermediate Property Administrator)

    Minimum 5 years property management experience (Senior Property Administrator)

    MDA or similar experience (preferable on Junior- and Intermediate Property Administrator, requirement on Senior Property Administrator)

     

  • Credit Controller

     

    Position Purpose and Profile

    It is a requirement of this position that the Credit Controller takes full responsibility for all administrative matters relating to the Residential- and/or Commercial Property Portfolio.  This includes liaising with service providers, contractors and property owners, capturing of statements and invoices, supplier details on the Company’s property management system (‘MDA’), creditor accounts administration, reoccurring payment management, the updating of data on MDA. The role also includes taking care of all the general office administration and day-to-day operations relating to creditors administration.

     

    Reports to

    Property Owners
    Directors
    Head of Property Management
    Head of Finance
    Property Managers
     

    Clientele

    Property Owners
    Directors
    Suppliers
    Head of Property Management
    Head of Finance
    Property Managers
    Property Administrators
     

    Principal Duties and Responsibilities

    Daily Responsibilities:

    Creating procedures and policies that ensure timely payments of suppliers while ensuring assigned suppliers are paid per the invoice timelines.
    Reconciling complex supplier accounts that have been escalated.
    Monitoring supplier statements to ensure a reduction in supplier complaints.
    Liaising with suppliers, as well as internal personnel including directors.
    Strong analytical skills and attention to detail.
    Good business acumen for problem solving.
    Competency with large ERP systems.
    Confidence to deal with a range of stakeholders.
    Excellent time management skills and ability to prioritise a demanding workload.
    Proven track record of making successful decisions.
    Familiarity with data entry and analysis.
    The ability to listen and negotiate winning solutions.
    Closing suppliers on MDA at the end of service/SLA.
    Filing of all correspondence in respect of the above – Filing is mainly done on OneDrive.
    Updating of supplier details on MDA when necessary.
    Creditors administration

    Capturing of all creditor/supplier details on MDA including all VAT Numbers, banking details, company registration details, etc. & confirming of it against CIPC and EFTSure.
    Ensuring that all FICA- and COID documentation are obtained, confirmed, and filed with the supplier/SLA.
    Maintain supplier files within the requirements of POPI.
    Support Property managers in respect of creditor’ issues for the property portfolio.
    General Administration

    General Administration (accounts, allocation of expenses, making suppliers who visit the office feel welcome, answering of phone calls, assisting where necessary to make sure the office is run in the most efficient manner, etc.).
    Assisting the Property Manager, Property Administrators and Head of Property Management in respect of administration requirements.
    Arranging meetings between the Property Manager and the suppliers where required.
    Filing of all correspondence in respect of the above.
     

    Monthly Responsibilities

    Financial

    Monitor and reconcile supplier payments and manage recoveries from tenants (maintenance, etc.).
    Month end processing including bank reconciliations.
    Management Reports

    Preparing a supplier’s age analysis report for each property before 13h00 on the 17th of each month, including making the report available to property owners.
    General

    Ensuring that all payments are loaded in terms of monthly service fees due on assigned suppliers/buildings.
     

    Annual Responsibilities

    Archiving of supplier files and building office files including management of files in accordance with POPI.
     

    Knowledge, Skills and Abilities Required

    Excellent written, verbal, interpersonal and organizational skills.
    Numeracy and financial skills and appreciation.
    Computer literacy and a thorough knowledge of the MDA property management system.
    Ability to adapt to a variety of environments and work demands.
    Ability to maintain a high level of sensitivity to client and supplier needs.
    Willingness to work additional hours as the demands of the job might indicate.
    Customer focused attitude.
     

    Minimum Job Qualifications Required

    Matric
    Minimum 2 years property management experience
    MDA or similar experience (preferable)

  • Operations Manager

     

    Position Purpose and Profile

    It is a requirement of this position that the Operations Manager takes full responsibility for all administrative matters relating to the Residential Property Portfolio.  This includes liaising with tenants, service providers, contractors and property owners, capturing of property, tenant maintenance issues on the Company’s maintenance ticketing system, as well as move-in and move-out inspections, the updating of data on ticketing system. The role also includes taking care of all the general office administration and day-to-day operations relating to on-site operations.

     

    Reports to

    Property Owners
    Directors
    Head of Property Management
    Property Manager
     

    Clientele

    Property Owners
    Directors
    Tenants
    Head of Property Management
    Property Manager
    Handymen
    Colleagues
     

    Principal Duties and Responsibilities

    Daily Responsibilities:

    Creating procedures and policies that ensure scheduled and ad hoc maintenance is completed in a timely fashion.
    Addressing and maintaining all tickets that have been logged.
    Monitoring tickets and prioritising urgent tickets, turnaround time of 24 hours with regards to ticket feedback.
    Liaising with customers, as well as internal personnel including the maintenance team.
    Strong analytical skills and attention to detail.
    Good business acumen for problem solving and dealing with maintenance queries/issues.
    Confidence to deal with a range of stakeholders.
    Excellent time management skills and ability to prioritise a demanding workload.
    Proven track record of making successful decisions.
    Familiarity with data entry and analysis.
    The ability to listen and negotiate winning solutions.
    Updating of maintenance schedules.
    Managing the on-site handymen, including all overtime submissions to head office.
    Managing move-in and move-out out inspections.
    Managing cleaning, security, and waste management contractors in line with SLA.
    Purchasing maintenance supplies for the property and on-site handymen.
    Snagging and de-snagging of premises and common areas.
    OHS Act compliance on site.
    Filing of all correspondence in respect of the above.
     

    Ticketing system administration

    Capturing of all maintenance feedback on ticketing system.
    Maintain customer/tenant files within the requirements of POPI.
    Support Property managers in respect of maintenance’ issues for the property portfolio.
     

    General Administration

    General Administration (accounts, allocation of payments, making visitors to the office feel welcome, answering of phone calls, assisting where necessary to make sure the office is run in the most efficient manner, etc.).Assisting the Property Manager in respect of administration requirements.
    Arranging meetings between the Property Manager and the customer/tenant where required.
    Ensuring premises are reinstated when tenants move out.
    Filing of all correspondence in respect of the above.
     

    Monthly Responsibilities

    Financial

    Monitor maintenance costs and manage expenses including capturing of recoverable charges (maintenance for move-out inspections) on tenant accounts.
    Management Reports

    Monthly building inspection report.
    General

    Ensuring that all recoveries are loaded in respect of items deemed recoverable in terms of the Lease Agreement.
     

    Annual Responsibilities

    All fire equipment to be serviced according to regulations, laws, and insurance requirements.
    Archiving of all correspondence and files, including management of files in accordance with POPI.
     

    Knowledge, Skills and Abilities Required

    Operations experience in property – Not required, but increases applicants chance of success.
    Great technical knowledge.
    Excellent written, verbal, interpersonal and organizational skills.
    Numeracy and financial skills and appreciation.
    Computer literacy and a thorough knowledge of the MDA property management system.
    Ability to adapt to a variety of environments and work demands.
    Ability to maintain a high level of sensitivity to client and tenants needs.
    Willingness to work additional hours as the demands of the job might indicate.
    Customer focused attitude.
     

    Minimum Job Qualifications Required

    Matric
    Minimum 2 years operations or similar experience
    MDA or similar experience (preferable)

  • Head of Finance - Job Spec

    Principal Duties and Responsibilities

     

    All below duties and responsibilities are included in the cost of your package.

    Oversight of financial reporting:

    Monthly reporting to Funder (financial position, results and covenants)

    Quarterly reporting to Audit Committee and Board incl.

    variance reporting and commentary

    Annual budgets

    Annual consolidation

    Annual financial statements – company and group (IFRS for SMEs)

    Management of Accountants and Head Office Administrators (team of 7)

    Review of journal entries, reconciliations and analyses prepared by Accountants

    Oversight of creditors management and cash books

    Review of monthly VAT submissions and reconciliations

    Review of provisional and final income tax computations and deferred tax computations

    Assistance with tax planning and oversight of tax compliance

    Cash flow forecasting

    Operational and strategic support to Exco as key member of senior management

    Oversight of outsourced VAT and tax submissions

    Oversight of external audit

    Oversight of company secretarial

    Review of legal agreements (financing, acquisitions) and involvement in briefing lawyers (execution of corporate transactions)

    Compliance in terms of contracts

    Accounting for acquisitions and disposals

    Identification of risks and management thereof

    Maintenance and improvement of control environment including implementation of internal controls, policies and procedures and principles of good governance 

    Investigation and implementation of system changes from a finance perspective

    Access control to finance software and information

    Ad hoc reporting for business ventures and funding arrangements

    Compliance with relevant legislation

    Ad hoc projects and resolution of issues

    Option to be nominated to the board, to represent the finance department.

     

    Traits

     

    Passionate about improving accuracy and efficiency

    Work under pressure and deadline management

    Good attention to detail

    Problem solving

     

     

    Non-negotiable knowledge, skills and abilities required

     

    CA (SA)

    Minimum 5 years commercial experience

    Excel – Intermediate to Advanced level

     

     

    Minimum Job Qualifications Required

     

    Experience in property preferable

    MDA Property Manager accounting software preferable

  • Viewing Assistant - Job Spec

    This is a paid internship role.

    Principle Duties and Responsibilities

    Viewing assistants give tours of our residential estates to potential new rental tenants who are considering signing a lease with us. These tours need to be exceptional and so much more than an ordinary tour just showing where things are located.

    Viewing assistants may be responsible to answer phone calls and do follow-up calls.

    Viewing assistants do not get involved with rental applications and signing of leases.

    Traits:

    - Young and energetic
    - Extrovert
    - Presentable
    - Reliable
    - Excellent verbal skills - English (additional languages are a plus)
    - Must be interested in sales and improving sales skills
    - Available to work on weekends

    Sales experience is preferred but not mandatory to apply.

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