Please use this form to register a claim for the DMK products you wish to return. Once this form is received and processed by DMK, an email will be issued advising your clinic of what we require next to proceed with the return. This email is sent within 7 days of receiving the return form.
Do not mail any products to DMK before we have emailed you to return the product/s, even if you have returned products before.
For returns that are due to change of mind or mistakenly ordered, the cost of returning these items will be covered by your clinic. Products can be returned for these reasons up to 2 weeks after the products are received.
To assist in speeding up your return please add images of the faulty/damaged item.
Reactions should have their own returns form with only 1 reaction per form and images of the reaction attached. Please advise us if no images were taken.