4. Communicates clearly and fully with child/family/carer in a manner that is sensitive and considers the family’s health literacy level to:
i. Set context and expectations, explain own role and that of other personnel or services who may be involved
ii. Provide information throughout appointments on procedures being undertaken
iii. Explain results, relating them to the child’s developmental level and age
iv. Establish their understanding of test results and the implications for the child, and provide further information as required
v. Include child in appointment decisions and discussions as appropriate to the age and abilities of the child.