Protecting the Privacy, Dignity, and Well-Being of Every Family We Serve
At Ayonna’s Safe Haven for Abused and Neglected Children, we believe that every child and family deserves to be treated with dignity, compassion, respect, and understanding.
We recognize that requesting assistance during the holiday season may be a difficult or personal decision for some families. We understand that families may be experiencing financial hardship, unexpected life circumstances, family changes, or other challenges that affect their ability to provide Christmas gifts and necessities for their children.
Our organization is committed to creating a welcoming environment where families feel respected, supported, and comfortable sharing the information necessary to participate in our Christmas Program.
We value the trust that families place in us. Protecting the personal information you provide is an important part of our responsibility as a community-based nonprofit organization.
This Privacy and Confidentiality Notice explains how Ayonna’s Safe Haven collects, uses, stores, and protects information provided through the Christmas Program application process.
Please read this notice carefully before completing and submitting your application.
1. Our Commitment to Your Privacy
Ayonna’s Safe Haven is committed to protecting the privacy of the children, parents, guardians, and families who participate in our programs.
We understand that information shared with our organization may include personal details about a household, contact information, children's names and ages, clothing sizes, gift preferences, and information about a family's circumstances.
We do not take the trust of our families lightly.
Our goal is to collect only the information reasonably necessary to administer the Christmas Program, coordinate available assistance, communicate with families, and maintain appropriate program records.
We strive to ensure that information is handled respectfully and that access is limited to individuals who have a legitimate reason to use it for authorized organizational purposes.
Our commitment includes:
- Treating every family with dignity and respect.
- Limiting the collection of unnecessary personal information.
- Taking reasonable steps to protect information from unauthorized access.
- Limiting access to authorized staff and volunteers who need the information to perform assigned duties.
- Avoiding unnecessary public disclosure of family circumstances.
- Providing clear information about how personal information may be used.
- Encouraging families to ask questions about privacy before submitting an application.
Our mission is to serve children and families—not to expose their personal circumstances.
2. Information We May Collect
To administer the Christmas Program, Ayonna’s Safe Haven may collect information that is reasonably necessary to review applications, communicate with families, and coordinate assistance.
Depending on the program's requirements, this information may include:
Parent or Guardian Information
- Preferred name
- Phone number
- Email address
- Mailing or residential address
- Relationship to the child or children
- Preferred method of communication
- Preferred language for communication
Child Information
Child's name
Age or date of birth
Gift preferences
Hobbies, interests, or activities
Household Information
Number of adults in the household
Number of children in the household
General information about household needs
Information necessary to determine program eligibility, if applicable
Program Administration Information
Application date
Application status
Assistance provided
Gift distribution information
Parent or guardian acknowledgments
Relevant communication records
Ayonna’s Safe Haven encourages families to provide only the information requested or reasonably necessary for the Christmas Program.
3. How We Use Your Information
Information provided through the Christmas Program application will be used for legitimate program-related purposes.
These purposes may include:
Application Review
We may use the information you provide to review your application and determine whether your household meets the requirements established for the Christmas Program.
Program Coordination
Information may be used to help our staff and authorized volunteers coordinate gifts, donations, supplies, and other forms of assistance.
Family Communication
We may use your contact information to:
Confirm receipt of your application.
Request clarification or additional information.
Provide updates regarding your application.
Notify you about gift distribution arrangements.
Communicate changes to program schedules.
Respond to questions related to your participation.
Recordkeeping
We may maintain appropriate records to document program participation, track assistance, evaluate program effectiveness, and meet legitimate organizational administrative requirements.
Program Planning
We may use information in a general or aggregated form to understand community needs, plan future programs, and improve services.
For example, we may review the number of children served or the number of families receiving assistance without identifying individual children or households.
Donor and Grant Reporting
Ayonna’s Safe Haven may need to report general program outcomes to donors, grantors, or community partners.
When reporting program impact, we will strive to use general statistics and non-identifying information whenever possible.
We do not need to share a family's personal story or a child's identity simply to demonstrate that our Christmas Program made an impact.
4. Information We Will Not Publicly Share Without Appropriate Permission
Ayonna’s Safe Haven respects the privacy of participating children and families.
Unless there is an appropriate legal basis or permission, we will not intentionally publicly share personal information such as:
- A child's full name.
- A child's personal circumstances.
- A family's private financial information.
- A family's residential address.
- A parent's or guardian's personal contact information.
- Details about a family's hardship or trauma.
- Information that could unnecessarily identify a vulnerable child or family.
We understand that a family may want to receive assistance without having their personal circumstances shared with the public.
Receiving Christmas assistance does not require a family to share its story publicly.