We know life happens. If you need to cancel your registration, you have till 30 days before the event to do so and to receive a refund. Unfortunately cancellations after that date will not be refunded as per our trainers and accommodation agreements. If the cancellation is the result of a medical emergency, we will provide a credit that you can use for an additional LeaderShift program. Please note that in the case of programs where there is no tuition but we have paid for room and board, we will unfortunately have to invoice you for those costs if we are unable to fill that space.