CHANGES TO TRADING RIGHTS Trader status may be withdrawn immediately from any Trader at the discretion of the Market Manager if the Trader breaches any of the terms and conditions. The Market Manager may withdraw Trader status on one week’s written notice.
EVENT CANCELLATION The event organiser reserves the right to cancel the event within 24hrs notice due to unforeseen circumstances such as acts of god or bad weather.
No refunds issued in such cases.
BAD WEATHER Due to the nature of the old building at Green Park Station, in extreme weather conditions the wind can drive the rain through the steam vents in the roof on to the main square. Traders must be prepared to protect their own stock and no refunds can be given due to bad weather.
RESERVED REGULAR PITCHES Traders who commit to trading each month can ask for a regular pitch through the year, arranged in advance, with one month's break regarded as holiday. A Trader who is absent for two consecutive months without notification will lose rights to their reserved stall & will be required to reapply.
NON PAYMENT Stalls are not held without payment unless agreed in advance in writing.
NON ATTENDANCE No refunds can are given for non attendance on the day.
BOOKING We take a booking form as a mark of your commitment. If you change your mind please notify us as soon as possible whether you have paid or not
CANCELLATION
- If a stall is booked and paid for within 14 days of the invoice date, a full refund is offered for cancellation IF the booking is cancelled within 14 days/within 14 days of the invoice issue date.
- If a stall is booked and paid for, but cancelled up to 30 days before an event, a full refund less £5 admin fee is offered or full credit note
- If a stall is booked and paid for, but cancelled up to 14 days before an event, we offer 50% refund on pitch fees paid or full credit note
- IF the stall is booked and paid for 7 days or fewer, no refund is offered but a full credit note is
- Traders should notify the market in writing of any cancellation
- When traders use their credit note, they should only use it once ie commit to the new date
Please notify the market by texting 07769 707636 on the day of the market if you cannot attend.
SICKNESS In the event of non attendance due to sickness, the traders fee/refund will be at the discretion of the Market Manager, especially if notifed in advance.
REFUNDS are only issued for cancellation through sickness on the day of trading in exceptional circumstances.
HEALTH & SAFETY Traders are responsible for ensuring the safety of all stall premises and equipment brought onto the site; also for proper use of stalls and equipment provided by Green Park Station Market, and for reporting promptly any faults or damage to the latter. They must ensure that equipment used meets Health & Safety requirements. Traders must not cause or permit any obstruction to walkways (which must be maintained to a width of not less than 2.5 metres), entrances or fire exits. Use of heaters on the market is strictly forbidden. Traders must comply with Consumer Legislation and any other relevant enactment. Bath Artisan Market reserves the right to share trader contact address information in the case of a product complaint.
INSURANCE A trader must hold public and product liability insurance to a value not less than £5,000,000. Evidence of cover must be presented with the application to trade and thereafter at each renewal of the policy.
ELECTRICAL SUPPLY Traders must not misuse any electricity supply which is provided for lighting and approved equipment only. Applications to use any electricity supply for equipment other than lighting must be made in writing to the Market Manager and such equipment must not be used until a formal decision is received. This will require the equipment to have undergone amarket PAT test, or production of a valid PAT certificate.
GOODS All Goods approved for sale at the market are at the full discretion of the Market Management team. We welcome applications from all traders.
We may reject applications to trade specific items, or refuse trading based on the consideration of the impact of each stall on the Bath Artisan Market as a whole.
Queries on any decisions should be made in writing. All goods to be offered for sale must be listed on the application form. Any application to vary the list of authorised goods must be made in writing to the Market Manager. The proposed new goods should not be displayed unless written approval has been received from the Market Manager. If a Trader fails to regularly display any item(s) listed on the application form (or any subsequent approved amendment) the Market Manager may withdraw consent for trading that particular item by giving written notice to the Trader.
STALL PRESENTATION & USE Traders must keep their stall(s)/pitch(es) tidy at all times, with all empty boxes and containers stored out of sight. At the close of each day’s trading, traders must clean the stall(s)/pitch(es) area and the stall must be returned to its original configuration. Stall(s)/pitch(es) must be clear by 4.45pm. Any rubbish produced during the event must be taken off site – there are no facilities for the disposal of rubbish on site. Traders must not allow their refuse to litter the markets. Goods must not be hung or placed at the front of a stall so as to project beyond the frontage of any fixed stallboard. Additional display areas may only be utilised at the discretion of the Market Manager. Traders occupying ‘pitching’ space must not encroach beyond the limits of those pitches. In instances where the rear of stalls face into public aisles goods may only be placed at the discretion of the officer in charge up to a maximum of 4 ft. from the rear of the stall counter. If such space is used for selling or displaying rather than storage of goods the appropriate charge will be made.
Stall(s)/pitch(es) are to be used for quiet selling. Where traders wish to use trading positions for demonstrating, pitching, or other means of attracting a crowd, then approval – in writing – must be gained from the Market Manager.
Stall safety at outdoor events
For outside events where stallholders are bringing their own gazebos or display, stallholders must stake and weight their stalls using a minimum 2 x 13kg weights per leg (or equivalent thereof) and staking into the ground where necessary. If a member of the BAM team deems the stall unsafe it will be taken down and traders still able to trade but not under the gazebo/stall, unless it can be made safe on the day.
RISK ASSESSMENT
All traders at Queen Square are required to submit a risk assessment
TENTED STALL TRADERS AT GREEN PARK must not deface or alter any stall structure in any way. Traders must leave the stall in its standard layout (with stallboards being attached to the lowest supports, and any spare wood stored behind the back board), Please speak to the Market Manager if you are unclear on this.
MARKET LAYOUT Location of traders within the market is at the discretion of the Market Manager. Traders who wish to change their stall(s)/pitch(es) position must refer to the Market Manager.
TRADING HOURS Traders must occupy their stall(s)/pitch(es) by 9.00 am unless otherwise notified and, except in the event of an emergency only, where notice is given to the markets officer prior to 7.45 am any unoccupied stall(s)/pitch(es) will be let to any person(s) waiting for space after 8.30 am. Traders must keep their stall(s)/ pitch(es) stocked throughout the trading day and must not vacate the stall(s)/ pitch(es) before 3.45 pm except at the discretion of the Market Manager.
VEHICLES
Green Park: Vehicles may be brought into the parking area next to the square for loading and unloading purposes only, and for periods of not longer than 15 minutes, except with the express permission of the Market Manager. Vehicles must be unloaded on arrival, and removed immediately thereafter from Sainsbury’s car park; in any event not later than 8.45 am
Queen Square: Traders must follow the loading/unloading schedule that will be sent to them before the market
UNLOADING AND SETTING UP Traders must take care during unloading and setting up, and when packing away, not to cause an obstruction or hazard; nor should they generate any excessive or unnecessary noise. Barrows, boxes and vehicles must be expeditiously loaded or unloaded and once emptied removed from the gangways and pedestrianised areas of the market. Any trader seen to be delaying the loading/unloading process by setting out a stall or wasting time will be deemed to be acting in contravention of the regulations.
NOISE Live or recorded music is only permitted at the discretion of the Market Manager. The permitted sound level of any live or recorded music will be at their discretion.
CHILDREN Children under the age of 14 years are not permitted to remain at the stall during market trading hours.
ANIMALS No trader shall keep any dog or other animal at their stall(s)/ pitch(es) unless at the discretion of the Market Manager.
BEHAVIOUR Traders and/or their employees must conduct themselves in an orderly manner and must not use obscene language. Abusive or anti-social behaviour whilst on site, by Traders or by anyone associated with that person, will result in instant dismissal from the market. Abusive behaviour, either verbal or written, towards Bath Artisan staff, will not be tolerated and will result in instant dismissal from the market. Goods of an offensive or obscene nature (as determined by the Market Manager) must not be displayed.
SMOKING
Green Park: As the site has 3 walls and a roof, under government regulations it is considered a Smoke Free Zone. It is therefore our policy that there will be no smoking at any of the stalls in the station. Any trader found smoking at their stall will be dismissed from the market. Anyone who does not comply with the Smokefree regulations (i.e smokes within a Smokefree area) is committing a criminal offence. This means that if you are found to be smoking on any part of the Station or car park, you could also be fined a fixed penalty notice of £50 for each breach by the Council. If you wish to smoke you must go out of the site either via the foyer, by the Sainsbury’s cashpoints, once you have left the area covered by the roof or right into the Sainsbury’s car park. Smoking will not be tolerated on site.
Queen Square: Smoking is not permitted on the market site so as not to contravene safety procedures
REGULAR PITCHES Traders who attend regularly are permitted to ask for a regular pitch. However, a trader is expected to trade at 10 out of 12 events (allowing two month’s break) to retain the same pitch. Any trader not attending this regularly will not automatically receive the same pitch.
PARKING Please see separate document
DISPUTES In the event of a dispute the Market Manager’s decision is final.
RUBBISH All traders are to take their own rubbish with them at either venue