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  • The Bath Artisan Market at Queen Square Bath 2019

    Information Pack, Booking Form and Terms and Conditions
  • 1. ABOUT US

    Congratulations on joining the Bath Artisan Market, we're looking forward to seeing you and hope you will have a profitable and inspirational experience with us.

    The market was established in 2012 at Green Park Station, Bath and still run by the organiser Catherine Rapley (was Stokes). It is now an outdoor market at Queen Square. It is not a council market (although the location is council owned) - but  privately run - on a small budget. Costs are high to put the market on, which is why pitch prices are at a premium - but in return you to get to trade at a well-attended, friendly market in the centre of one of Britain's most popular tourist destinations.

    2. WHY US?

    • Established market with good reputation and awareness in Bath and surrounds
    • Supportive, thriving community of traders
    • Strong social media following on Twitter, Facebook & Instagram.
    • Community Facebook group for traders who share tips, advice and humour
    • Buddy system and one-off discount for new traders to the market
    • Traders encouraged to engage with public to grow our reputation for friendlines, great service and knowledge
    • Application process results in high standard of sellers
    • Small independent operation which understands traders' needs
    • Our Queen Square markets are ideal for those who want to be in front of tourists and who are used to selling outside. 
    • 10% discount for booking and paying for 6 dates at once.
    • 10% discount  for students (must prove student status) - this is separate from any other discount offered
    • Actively promote our presence to visitors to Bath through Visit Bath website and Trip Advisor.

    3. OUR BOOKING PROCESS

    • Please fill in the following form and return by pressing submit. You should receive a copy of the form by email. 
    • We ideally request a minimum 3 month paid commitment on each form submitted. These dates will be invoiced for and you will be expected to pay for them in one go. There is a 10% discount offered if you wish to pay for 6 or more dates at once. 
    • If you wish to pay monthly, you should fill in a new form for each separate date you want and pay immediately using the payment link. There is a £5 admin fee added for paying monthly and no pitch held for you until you have paid.
    • You will need to submit a new form for each new block of bookings that are unpaid or uninvoiced.
    • Once you submit this form to us, we will assume you will honour the dates you asked for and reserve your pitch for you. 
    • Unless you are paying monthly, we will then invoice you according to your requirements and we will apply any relevant discounts. We will expect payment by the balance due dates via BACS, online or Paypal (fee applied) - details on the invoice
    • We will contact you if we can't give you exactly what you need or the pitch is already booked by someone else
    • There is a £10 fee for pitch reservation. We can also reserve your pitch if you pay for 6 or more dates.
    • Please respect our cancellation policy and let us know asap if you change your mind. Please treat us as you would like customers to treat you.
    • We have a detailed cancellation policy at the end of the booking form but in brief it is as follows. Please note it takes time and money to process refunds/cancellations which is why some monies are retained once paid. It is also tremendously frustrating to have to fill cancelled pitches especially at the last minute so a cancellation policy protects us against this:
    • Cancellations of 30 days or more - A full refund minus £5 admin fee. 
    • Cancellations 14 days or fewer - 50% refund or full credit note
    • Cancellations of 7 days or fewer - no refund by a transfer date may be offered. Only one transfer may be used.
    • On the day - no refund or transfer except at our discretion
    • If you book dates but then don't pay, we will try to contact you but then in all likelihood cancel your booking
    • Monthly payers - payment due within 24 hours of invoice date, no refunds, £5 supplement added, payment link included in this form. Please submit a new form and payment for each market you wish to attend.

     

     

     

     

     

     

     

     

     

     

     

     

     

  • About You

    About You

    Please fill this section in, regardless of which event you would like to book
  • Thank you for choosing to trade with us this year. We're looking forward to working with you.

    This year we will run on the first Saturday of every month, 10am-4pm

    Please note we require a minimum of 3 dates booked and paid for to secure pitches.

    10% discount if you book and pay for 6 or more dates in advance.

     

    Sat 4th May

    Sat 1st June

    Sat 6th July

    Sat 3rd August

    Sat 31st August

    Sat 7th September

    *NEW DATE* Sunday 8th September

    Anyone booking 7th & 8th September together will receive 10% discount

     Sat 5th October

    *NEW DATE* Sunday 6th October

    Anyone booking 5th & 6th October together will receive 10% discount

    NEW DATE SATURDAY 16TH NOVEMBER, REPLACES 2ND NOVEMBER WHICH WAS CANCELLED DUE TO BAD WEATHER

    Our Christmas Market dates in Queen Square are TBC 

     

    PRICES & PITCHES OVERVIEW 

    Please note no tables supplied

    Covered vintage/artisan/art/independent trestle table pitch (G)  - £50

    3m WIDE X 1.5M DEEP PITCH ONLY UNDER COVER. Sharing under a gazebo provided by us. You are back to back with another trader inside a 3m x 3m gazebo. Sorry, no hanging or roll-top banners permitted. All traders need to bring their own tables.

    Covered food producer/small street food/soft drink trestle table pitch (G) - £45

    3m WIDE X 1.5M DEEP PITCH ONLY UNDER COVER. Sharing under a gazebo provided by us. 1.5m x 3m is the size of the gazebo space available to you (back to back with another trader inside a 3m x 3m gazebo). All Traders need to bring their own tables and bins for rubbish and have appropriate certifications. Sorry, no hanging or roll-top banners permitted.

    Other small food or drink stands without gazebo eg lemonade stand or ice-cream bike - £45

    Eg stand-alone lemondade or ice-cream stands, bikes and other small structures

    Large Food producer/soft drinks/alcohol take home consumption only pitch (TR) -  £60

    3M X 3M PITCH ONLY. Bring your own gazebo. Ideal for bread, cheese, pickles, chocolate. Also for drinks producers (soft and alcohol, but alcohol traders need to provide a TENS and sell by the bottle/can for take home consumption only, only not by the glass - if you wish to sell by the glass or do both please book a £80 alcohol stall. Traders need to bring own gazebo, own weights (25kg per leg) and own tables and a bin and take home their rubbish.

    You are permitted to share this size stall with a friend/business you know on condition that they are insured and that you send full their full details via a booking form. Please note, we do not source people for you to share with.

    Large Artisan/vintage/art pitch in your own gazebo (TR)  - £60

    3M X 3M PITCH ONLY. Bring your own gazebo. Ideal for artisans/vintage sellers/artists/pet products/independents etc. Traders need to bring own gazebo, own weights (25kg per leg) and own tables

    You are permitted to share this size stall with a friend/business you know on condition that they are insured and that you send full their full details via a booking form. Please note we do not source people for you to share with.

    Coffee or hot drinks stand in your own gazebo/structure/vehicle (TR)  - £70

    Large Street food or alcohol for onsite consumption and take home in your own gazebo (TR) - £80

    3M X 3M PITCH ONLY. Bring your own gazebo. Traders need to bring own gazebo, own weights (25kg per leg) and own tables

    Food or drink truck (TR) - £80

    CHARITY STALLS

    If you are a charity we are happy to offer a free pitch for you to bring your own 3m x 3m gazebo (or other structure like parasol - please let us know) and table/display furniture. You still need to follow the same procedures as regular traders.

    You need to comply with our health and safety measures and submit this booking form and a risk assessment

    You need public liability insurance

    You need to have a secure structure

    You are asked not to fundraise using rattling tins or to distract customers away from neighbouring stalls

    You are asked to talk about the event on your or the charity's social media.

    You need to follow our set-up and breakdown instructions.

    If you would like to book a 1.5m x 3m covered pitch or a gazebo we put up for you you will need to pay like any other trader.

     

    NOTES: 

    1. COMMITMENT

    We require a minimum of 3 dates booked and paid for in one go. After you have booked and paid for 3 in a year you can book individual dates using the payment link on this form ie you do not have to keep booking 3 at a time.

    2. MONTHLY PAYMENT STALLS

    Because it costs so much to run this market, which is not Council backed, we need a constant and steady cash-flow. For this reason, we ask for a minimum of three months booked and paid for to secure your pitch. However, we do also offer an option for monthly bookings subject to an additional charge of £5 on each pitch. If you wish to pay month by month, you are kindly asked to send in a fresh booking form each month and pay within 24 hours of receving the invoice or use the payment link. There are no refunds issued for this payment method.

    Please note your payment does not guarantee you a stall if we are already fully-booked. If that is the case your money will be refunded to you asap.

    3. NEW TRADER SPECIAL INTRODUCTORY OFFER

    If you are a brand new trader to Bath Artisan Market, we offer a 10% discount on any stall for your first ever time trading with us. In addition to this you will be paired up with a "Trader Buddy" who you will be able to email in advance with any questions. You will also be able to talk to them on the day for any further advice.

    Please note your payment does not guarantee you a stall if we are already fully-booked. If that is the case your money will be refunded to you asap.

    4. SHARING

    Sharing stalls is permitted only under the following circumstances:

    a) 3m x 3m stalls or larger ONLY. There is not enough room under our shared gazebos for 2 traders to share a stall without it impacting others.

    b) You can request to share a 3m x 3m space with your friend under one of our gazebos but you will be charged the full double rate of £100. If you bring your own gazebo you may share for the standard gazebo price (eg £60 for artisans or large food producers). If you want to reserve a specific pitch there will be a £1

    0 reservation fee added per market.

    c) Both traders must submit their details on a booking form and show the appropriate insurance.

    d) Sharing of stalls is at the discretion of the market manager.

    5. Alcohol traders

    a) Need to provide a TENS and bring their own table and in some cases their own gazebo/vehicle.

    b). Alcohol traders booking the covered stalls (1.5 x 3m) are permitted to offer tasters alongside their products for take-home consumption.  If you also want to sell by the glass/cup/bottle from these stalls for onsite consumption you will need to:

    c). Pay an additional £10 applied if you want to sell by the glass/for onsite consumption from this size pitch.

    d) Provide bins for rubbish that you take home  as this costs us extra to clear up.

    6. Waste is a big issue for the market both financially and ecologically. We ask all traders to take home their own rubbish and for those creating rubbish eg street food to provide bins and take rubbish bags home. We know you might take someone else's rubbish home but also someone else will be taking yours. We also ask you to think about using ecological packaging and consider if you can avoid using single use plastics and unneccesary plastic waste and packaging in general. If the park bins are full, it must not be left by the side of the bins or the market has to pay. We can take your waste for £5 per bag or item payable in cash to us on the day. 

    7. Cooking not permitted under one of our shared gazebos without agreement by the market manager

    8.  Pitch number reservation

    We charge an additional £10 per market for you to reserve a specific pitch number (subject to availability)

    You can also submit the number of the pitch you would prefer free of charge but it will be up to the organiser to allocate it to you ie it is not guaranteed.

    You can reserve a pitch number (guaranteed subject to availability) if you

    a) book and pay for six or more dates

    b) you have been selected to be part of the "Buddy" scheme

    9. Buddy Scheme

    The Buddy scheme has been set up by Bath Artisan Market traders to help new traders at their first market with us. Buddys are required to answer questions from new traders in advance of their first market and be available to help them with queries on the day and then feedback any queries or comments to the Buddy Organiser to help the market. If you are selected as a Buddy you will have the option to reserve your pitch free of charge, subject to availability. This is by invite-only, although we welcome you contacting simon@bathartisanmarket.com to volunteer.

     

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  • The following questions require you to upload photo proof. We would prefer that you do upload any photos or scans of documents here. If you are having difficulty attaching them, try resizing them in the first instance to something smaller.

    TO RESIZE PICS: You could try using this website: http://www.picresize.com

    If that still doesn't work then please Google an alternative picture resizing website. 

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  • Please resize your documents to a small size if you are unable to upload them here. We will be asking for the following documentation before you trade so please email anything you can't upload to bathartisanmarket@gmail.com.

    TRADER DOCUMENT CHECKLIST

    Insurance documents
    Risk assessment from every trader including gazebo and fire safety where relevant. This is a requirement from BANES council. This should be emailed separately to bathartisanmarket@gmail.com

    PAT test certifcates

    Food Hygiene certficates

    Arrival time and set-up details (emailed to you in the week of the market)

     

  • Bath Artisan Market at Queen Square

    Bath Artisan Market at Queen Square

    First Saturday of the month, 10-4pm (5pm discretionary finish). Plus other dates to be added during the year
  • Booking details for Bath Artisan Market at Queen Square, Bath

    Booking details for Bath Artisan Market at Queen Square, Bath

    Please note we require a minimum of 3 dates booked and paid for. 10% discount if you book and pay for 6 dates at once.
  • WHICH DATES WOULD YOU LIKE? 

    Please use the section below to indicate which dates you would like to book as long as you are prepared to pay for them now either by using the payment link below (if you want to pay for one month only) or if you want to be invoiced for 3+ dates at a time with payment due in 2 weeks.

    If you would like more dates than you wish to pay for right now (or by payment due date on forthcoming invoice) you will need to submit another booking form once you are ready to pay again.

    If you only want to book and pay for one date right now, use the payment link that follows. 

  • Pitch number reservation

    We charge an additional £10 per market for you to reserve a specific pitch number (subject to availability)

    You can also submit the number of the pitch you would prefer free of charge but it will be up to the organiser to allocate it to you ie it is not guaranteed.

    You can reserve a pitch number (guaranteed subject to availability) if you

    a) book and pay for six or more dates

    b) you have been selected as a "New Trader Buddy" 

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  • NEXT STEPS

  • Please read the following sections and make sure you read the terms and conditions at the end. If you agree, press submit at the bottom of this form and wait to hear from us.

    We will either send you an invoice or an email discussing your requirements, followed by an invoice. Please note we require a commitment of 3 dates booked and paid-for.

    When you receive your invoice, please make payment by the  payment due date. If we don't receive payment we will send you a reminder letter but reserve the right to cancel your stall if we don't hear from you and payment is not made. Payment details will appear on the invoice.

    Please note your pitch is not confirmed until it is paid for. We will include any admin fees agreed.

    Please do not send any money for pitches without receiving an invoice.

    Once we have received your payment we'll send you further set-up/loading/unloading details for the relevant event (s)

    There is a way to pay monthly, but we ask you to fill in a form for each date you require and that payment should be received within 24 hours of the invoice being issued. Pitches booked this way can sadly not be guaranteed.

    Payment methods

    We prefer BACS. We accept Paypal and you can pay online using our pay online button.

    You must pay before the event to secure your pitch.

    If you have difficulty with the 3 month commitment please email bathartisanmarket@gmail.com

    WE DO NOT ACCEPT CHEQUES.

    CANCELLATION TERMS

    Full cancellation terms are in the Terms and Conditions below, but in brief,

    • Cancellations of 30 days or more - A full refund minus £5 admin fee
    • Cancellations 14 days or fewer - 50% refund or full credit note to use against a market booking only (no cash refund)
    • Cancellations of 7 days or fewer - no refund by a transfer date may be offered. Only one transfer may be used.
    • On the day - no refund or transfer except at our discretion
    • Monthly payments are not offered a refund

     

     

  • IMMEDIATE PAYMENTS

    Use these payment links if you are paying for one or two months only, otherwise skip this section and submit the form and you will be invoiced
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                • Further Info - How to reach us & get involved

                  We always like to hear from you, but because we are a small business, we are not in the office every day. Emailing us is the best method of contact as we will then have a record of it. We will get back to you in 24-36 hours. In the meantime, connect with us in one of the following ways
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                • Terms and Conditions

                • CHANGES TO TRADING RIGHTS Trader status may be withdrawn immediately from any Trader at the discretion of the Market Manager if the Trader breaches any of the terms and conditions. The Market Manager may withdraw Trader status on one week’s written notice.

                  EVENT CANCELLATION The event organiser reserves the right to cancel the event within 24hrs notice due to unforeseen circumstances such as acts of god or bad weather.

                  PItch fees will be partially refunded after costs with a credit note.

                  BAD WEATHER  Traders must be prepared to protect their own stock and no refunds can be given due to bad weather. 

                  RESERVED REGULAR PITCHES Traders who commit to trading each month can ask for a regular pitch through the year, arranged in advance, with one month's break regarded as holiday. A Trader who is absent for two consecutive months without notification will lose rights to their reserved stall & will be required to reapply.

                  NON PAYMENT Stalls are not held without payment unless agreed in advance in writing.

                  NON ATTENDANCE No refunds can are given for non attendance on the day. 

                  BOOKING We take a booking form as a mark of your commitment. If you change your mind please notify us as soon as possible whether you have paid or not. 

                  CANCELLATION 

                  • If a stall is booked and paid for, but cancelled up to 30 days before an event, a full refund less £5 admin fee is offered or full credit note
                  • If a stall is booked and paid for, but cancelled up to 14 days before an event, we offer 50% refund on pitch fees paid or full credit note
                  • IF the stall is booked and paid for 7 days or fewer, no refund is offered but a full credit note is
                  • Traders should notify the market in writing of any cancellation 
                  • When traders use their credit note, they should only use it once ie commit to the new date.No cash alternatives are offered

                  Please notify the market by texting 07825 684778 on the day of the market if you cannot attend.

                  SICKNESS In the event of non attendance due to sickness, the traders fee/refund will be at the discretion of the Market Manager, especially if notifed in advance.

                  REFUNDS are only issued for cancellation through sickness on the day of trading in exceptional circumstances.

                  HEALTH & SAFETY Traders are responsible for ensuring the safety of all stall premises and equipment brought onto the site; They must ensure that equipment used meets Health & Safety requirements. Traders must not cause or permit any obstruction to walkways (which must be maintained to a width of not less than 2.5 metres), entrances or fire exits. Use of heaters on the market is strictly forbidden. Traders must comply with Consumer Legislation and any other relevant enactment. Bath Artisan Market reserves the right to share trader contact address information in the case of a product complaint.

                  INSURANCE A trader must hold public and product liability insurance to a value not less than £5,000,000. Evidence of cover must be presented with the application to trade and thereafter at each renewal of the policy.

                  ELECTRICAL SUPPLY Traders must not misuse any electricity supply which is provided for lighting and approved equipment only. Applications to use any electricity supply for equipment other than lighting must be made in writing to the Market Manager and such equipment must not be used until a formal decision is received. This will require the equipment to have undergone amarket PAT test, or production of a valid PAT certificate.

                  GOODS All Goods approved for sale at the market are at the full discretion of the Market Management team. We welcome applications from all traders.

                  We may reject applications to trade specific items, or refuse trading based on the consideration of the impact of each stall on the Bath Artisan Market as a whole.

                  Queries on any decisions should be made in writing. All goods to be offered for sale must be listed on the application form. Any application to vary the list of authorised goods must be made in writing to the Market Manager. The proposed new goods should not be displayed unless written approval has been received from the Market Manager. If a Trader fails to regularly display any item(s) listed on the application form (or any subsequent approved amendment) the Market Manager may withdraw consent for trading that particular item by giving written notice to the Trader.

                  STALL PRESENTATION & USE Traders must keep their stall(s)/pitch(es) tidy at all times, with all empty boxes and containers stored out of sight. At the close of each day’s trading, traders must clean the stall(s)/pitch(es) area and the stall must be returned to its original configuration. Stall(s)/pitch(es) must be clear by 4.45pm. Any rubbish produced during the event must be taken off site – there are no facilities for the disposal of rubbish on site. Traders must not allow their refuse to litter the markets. Goods must not be hung or placed at the front of a stall so as to project beyond the frontage of any fixed stallboard. Additional display areas may only be utilised at the discretion of the Market Manager. Traders occupying ‘pitching’ space must not encroach beyond the limits of those pitches. In instances where the rear of stalls face into public aisles goods may only be placed at the discretion of the officer in charge up to a maximum of 4 ft. from the rear of the stall counter. If such space is used for selling or displaying rather than storage of goods the appropriate charge will be made.

                  Stall(s)/pitch(es) are to be used for quiet selling. Where traders wish to use trading positions for demonstrating, pitching, or other means of attracting a crowd, then approval – in writing – must be gained from the Market Manager.

                  Stall safety at outdoor events

                  For outside events where stallholders are bringing their own gazebos or display, stallholders must stake and weight their stalls using a minimum 2 x 13kg weights per leg (or equivalent thereof) and staking into the ground where necessary. If a member of the BAM team deems the stall unsafe it will be taken down and traders still able to trade but not under the gazebo/stall, unless it can be made safe on the day.

                  RISK ASSESSMENT

                  All traders at Queen Square are required to submit a risk assessment 

                  MARKET LAYOUT Location of traders within the market is at the discretion of the Market Manager. Traders who wish to change their stall(s)/pitch(es) position must refer to the Market Manager.

                  TRADING HOURS Traders must occupy their stall(s)/pitch(es) by 9.00 am unless otherwise notified and, except in the event of an emergency only, where notice is given to the markets officer prior to 7.45 am any unoccupied stall(s)/pitch(es) will be let to any person(s) waiting for space after 8.30 am. Traders must keep their stall(s)/ pitch(es) stocked throughout the trading day and must not vacate the stall(s)/ pitch(es) before 3.45 pm except at the discretion of the Market Manager. 

                  VEHICLES 

                  Queen Square: Traders must follow the loading/unloading schedule that will be sent to them before the market

                  UNLOADING AND SETTING UP Traders must take care during unloading and setting up, and when packing away, not to cause an obstruction or hazard; nor should they generate any excessive or unnecessary noise. Barrows, boxes and vehicles must be expeditiously loaded or unloaded and once emptied removed from the gangways and pedestrianised areas of the market. Any trader seen to be delaying the loading/unloading process by setting out a stall or wasting time will be deemed to be acting in contravention of the regulations.

                  NOISE Live or recorded music is only permitted at the discretion of the Market Manager. The permitted sound level of any live or recorded music will be at their discretion.

                  CHILDREN Children under the age of 14 years are not permitted to remain at the stall during market trading hours.

                  ANIMALS No trader shall keep any dog or other animal at their stall(s)/ pitch(es) unless at the discretion of the Market Manager.

                  BEHAVIOUR Traders and/or their employees must conduct themselves in an orderly manner and must not use obscene language. Abusive or anti-social behaviour whilst on site, by Traders or by anyone associated with that person, will result in instant dismissal from the market. Abusive behaviour, either verbal or written, towards Bath Artisan staff, will not be tolerated and will result in instant dismissal from the market. Goods of an offensive or obscene nature (as determined by the Market Manager) must not be displayed.

                  SMOKING 

                  Queen Square: Smoking is not permitted on the market site so as not to contravene safety procedures

                  REGULAR PITCHES Traders who attend regularly are permitted to ask for a regular pitch. However, a trader is expected to trade at 10 out of 12 events (allowing two month’s break) to retain the same pitch. Any trader not attending this regularly will not automatically receive the same pitch.

                  PARKING Please see separate document

                  DISPUTES In the event of a dispute the Market Manager’s decision is final.

                  RUBBISH All traders are to take their own rubbish with them 

                • Now that you have finished, please press submit.

                  However, if there are errors on the form you will need to go back and check each page. Please look for all questions with an * as some of them may not be highlighted even if you have missed them.

                  Also any photos or scans might be too large so you should resize them so that they are smaller and attach again.

                • Thank you for your booking

                  Look forward to seeing you soon. If you have any feedback about the form or any other queries please email bathartisanmarket@gmail.com
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