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  • NEW TRADER BOOKING FORM The Bath Artisan Market at Queen Square Bath 2019

    Information Pack, Booking Form and Terms and Conditions
  • 1. ABOUT US

    Congratulations on joining the Bath Artisan Market, we're looking forward to seeing you and hope you will have a profitable and inspirational experience with us.

    The market was established in 2012 at Green Park Station, Bath and still run by the organiser Catherine Rapley (was Stokes). It is now an outdoor market at Queen Square. It is not a council market (although the location is council owned) - but  privately run - on a small budget. Costs are high to put the market on, which is why pitch prices are at a premium - but in return you to get to trade at a well-attended, friendly market in the centre of one of Britain's most popular tourist destinations.

    2. WHY US?

    • Established market with good reputation and awareness in Bath and surrounds
    • Supportive, thriving community of traders
    • Strong social media following on Twitter, Facebook & Instagram.
    • Community Facebook group for traders who share tips, advice and humour
    • Buddy system and one-off discount for new traders to the market. Once you have booked and paid we will appoint you a volunteer Buddy trader to answer your questions.
    • Traders encouraged to engage with public to grow our reputation for friendlines, great service and knowledge
    • Application process results in high standard of sellers
    • Small independent operation which understands traders' needs
    • Our Queen Square markets are ideal for those who want to be in front of tourists and who are used to selling outside. 
    • 10% discount for booking and paying for 6 dates at once once you join the market.
    • 10% discount  for students (must prove student status) - this is separate from any other discount offered

    HOW TO BOOK

    This is the form for your first market with us. Fill in this form selecting one date only - the first date you want to trade with us.

    Then use the payment link to pay for the date you would like. a 10% discount has been applied

    If you wish to share with someone you need to submit their details on this form too, but only pay once (for one stall). You must pay for the stall in its entireity, not in two payments.

    If you wish to be invoiced do not pay but submit the form by pressing submit making a note you would like an invoice. Payment will be expected on receipt of invoice.

    If you then decide to join us again we will send you the usual booking form and we ask for a minimum 3 date commitment from you paid for in advance. Or you can pay monthly for an additional payment fee using the a payment link. 

    If you have any questions please email bathartisanmarket@gmail.com

  • About You

    About You

  • DATES REMAINING

    Saturday 3rd August
    Saturday 31st August

    Saturday 7th September

    Sunday 8th September

    Saturday 5th October

    Sunday 6th October

    Saturday 2nd November

    More dates to be added during the year   

    PRICES OVERVIEW - please note you receive a one-off 10% discount for booking your first market with us.

    This 10% will also be applied if you book 7th & 8th September together or 5th and 6th October together as your first markets with us. Alternatively you may just book one of those dates and still receive 10% discount on that date only

    Covered vintage/artisan stall in shared gazebo (1.5M DEEP X 3M WIDE) - £50 

    Covered food producer/small cold street food/soft drink or alcohol producer in shared gazebo (1.5M DEEP X 3M WIDE)- £45 

    Please note £10 will be added to your fee if you wish to sell alcohol by the glass.

    Other small food or drink stands without gazebo eg lemonade stand or ice-cream bike - £50

    Food producer/soft drinks for take home consumption only - bring your own gazebo (3M X 3M) -  £60

    Artisan/vintage/art in your own gazebo (sharing with another trader permitted- 3M X 3M)  - £60

    Alcohol producer in own gazebo selling bottles for take-home consumption only (3M X 3M) - £60

    Coffee or hot drinks stand in your own gazebo/structure/vehicle  - £70

    Street food or alcohol for onsite consumption and take home in your own gazebo (3M X 3M) - £80

    Food or alcohol truck - £80

    Other vehicles used for selling goods should contact bathartisanmarket@gmail.com for a bespoke price

    THE PITCHES IN DETAIL

    COVERED VINTAGE/ARTISAN/FOOD/SOFT DRINK/ALCOHOL PRODUCER £50 Sharing under a gazebo provided by us. 1.5m x 3m is the size of the gazebo space available to you (back to back with another trader inside a 3m x 3m gazebo). All Traders need to bring their own tables and bins for rubbish.

    Please note, backdrops, banners, large hanging items and rolltop banners not permitted with these stalls as they obscure the view of the market for customers and create an unpleasant backdrop for the trader behind you. 

     OTHER SMALL FOOD OR DRINK STANDS WITHOUT COVER £50 eg stand-alone lemondade or ice-cream stands 

    3M X 3M PITCH FOR LARGE FOOD, SOFT DRINK AND/OR ALCOHOL PRODUCERS £60 eg bread, cheese, pickles, chocolate. Also for drinks producers (soft and alcohol, but alcohol traders need to provide a TENS and sell by the bottle/can for take home consumption only, only not by the glass - if you wish to sell by the glass or do both please book a £80 alcohol stall. Traders need to bring own gazebo, own weights (25kg per leg) and own tables and a bin and take home their rubbish.

     3m x 3m pitch for artisan/vintage trader with their own gazebo £60.  25kg weights per leg required. Again trader brings own gazebo and weights and table.  

    NEW! 3M X 3M GAZEBO SUPPLIED BY BAM WITH WEIGHTS - £100 No table provided. you may share with a friend but we need to see booking forms from both with insurance and only one invoice will be issued ie we will not chase two for payment, just one.

    ALCOHOL TRADERS SELLING BY THE BOTTLE/BARREL AND BY THE GLASS/BOTTLE £80: this 3m x 3m pitch is for those of you selling by the bottle/can to take home only, only not by glass to consume at the market. Alcohol traders need to provide a TENS and bring their own table, weights and gazebo. Tasters permitted. If you would like to sell alcohol to take home and drink onsite, the price is £80. You will need to provide bins for your waste as otherwise the market is paying for your waste disposal.

     3m x 3m pitch for street food trader £80 

     Food or drink truck or vehicle (eg coffee) or larger bar set up £80

    1. NEW TRADER SPECIAL INTRODUCTORY OFFER

    If you are a brand new trader to Bath Artisan Market, we offer a 10% discount on any stall for your first ever time trading with us. In addition to this you will be paired up with a "Trader Buddy" who you will be able to email in advance with any questions. You will also be able to talk to them on the day for any further advice.

    Please note your payment does not guarantee you a stall if we are already fully-booked. If that is the case your money will be refunded to you asap.

    2. SHARING

    Sharing stalls is permitted only under the following circumstances:

    a) 3m x 3m stalls or larger ONLY. There is not enough room under our shared gazebos for 2 traders to share a stall without it impacting others.

    b) You can request to share a 3m x 3m space with your friend under one of our gazebos but you will be charged the full double rate of £100. If you bring your own gazebo you may share for the standard gazebo price (eg £60 for artisans or large food producers). If you want to reserve a specific pitch there will be a £10 reservation fee added per market.

    c) Both traders must submit their details on a booking form and show the appropriate insurance. You only need to pay once.

    d) Sharing of stalls is at the discretion of the market manager.

    3. Alcohol traders

    a) Need to provide a TENS and bring their own table and in some cases their own gazebo/vehicle.

    b). Alcohol traders booking the covered stalls (1.5 x 3m) are permitted to offer tasters alongside their products for take-home consumption.  If you also want to sell by the glass/cup/bottle from these stalls for onsite consumption you will need to:

    c). Pay an additional £10 applied if you want to sell by the glass/for onsite consumption from this size pitch.

    d) Provide bins for rubbish that you take home  as this costs us extra to clear up.

    4. Waste is a big issue for the market both financially and ecologically. We ask all traders to take home their own rubbish and for those creating rubbish eg street food to provide bins and take rubbish bags home. We know you might take someone else's rubbish home but also someone else will be taking yours. We also ask you to think about using ecological packaging and consider if you can avoid using single use plastics and unneccesary plastic waste and packaging in general. If the park bins are full, it must not be left by the side of the bins or the market has to pay. We can take your waste for £5 per bag or item payable in cash to us on the day. 

    5. Cooking not permitted under one of our shared gazebos without agreement by the market manager. All cooking equipment must be covered in the risk assessment

    6.  Pitch number reservation

    We charge an additional £10 per market for you to reserve a specific pitch number (subject to availability)

    You can also submit the number of the pitch you would prefer free of charge but it will be up to the organiser to allocate it to you ie it is not guaranteed.

    You can reserve a pitch number (guaranteed subject to availability) if you

    a) book and pay for six or more dates

    b) you have been selected to be part of the "Buddy" scheme

    7. Buddy Scheme

    As a new trader, you will be assigned an existing trader to answer your questions once you have paid. We recommend you read the Set-up details first (you receive this after you have paid) and then ask your buddy questions in as few emails as possible. Your Buddy will let you know how they like to be contaced.


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  • If you enjoy the market and wish to rebook after the event, email bathartisanmarket@gmail.com for the regular booking form

  • The following questions require you to upload photo proof. We would prefer that you do upload any photos or scans of documents here. If you are having difficulty attaching them, try resizing them in the first instance to something smaller.

    TO RESIZE PICS: You could try using this website: http://www.picresize.com

    If that still doesn't work then please Google an alternative picture resizing website. 

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  • Please resize your documents to a small size if you are unable to upload them here. We will be asking for the following documentation before you trade so please email anything you can't upload to bathartisanmarket@gmail.com.

    TRADER DOCUMENT CHECKLIST

    Insurance documents
    Risk assessment from every trader including gazebo and fire safety where relevant. This is a requirement from BANES council. This should be emailed separately to bathartisanmarket@gmail.com

    PAT test certifcates

    Food Hygiene certficates

    Arrival time and set-up details (emailed to you in the week of the market)

     

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  • PAYMENT

    Please fill in the form and then an invoice will be sent to you
  • NEXT STEPS

  • Please read the following sections and make sure you read the terms and conditions at the end. If you agree, press submit at the bottom of this form and wait to hear from us.

     

    Please make sure you have paid using the payment link. Please note your booking is not confirmed until it is paid for. We will include any admin fees agreed.

    Once we have received your payment we'll send you further set-up/loading/unloading details for the relevant event (s) and you will be allocated a Buddy Trader.

    CANCELLATION TERMS

    Full cancellation terms are in the Terms and Conditions below, but in brief,

    • Cancellations of 30 days or more - A full refund minus £5 admin fee
    • Cancellations 14 days or fewer - 50% refund or full credit note to use against a market booking only (no cash refund)
    • Cancellations of 7 days or fewer - no refund by a transfer date may be offered. Only one transfer may be used.
    • On the day - no refund or transfer except at our discretion
    • Monthly payments are not offered a refund

     

     

  • Further Info - How to reach us & get involved

    We always like to hear from you, but because we are a small business, we are not in the office every day. Emailing us is the best method of contact as we will then have a record of it. We will get back to you in 24-36 hours. In the meantime, connect with us in one of the following ways
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  • Terms and Conditions

  • CHANGES TO TRADING RIGHTS Trader status may be withdrawn immediately from any Trader at the discretion of the Market Manager if the Trader breaches any of the terms and conditions. The Market Manager may withdraw Trader status on one week’s written notice.

    EVENT CANCELLATION The event organiser reserves the right to cancel the event within 24hrs notice due to unforeseen circumstances such as acts of god or bad weather.

    Pitch fees will not be refunded except at the organiser's discretion.

    BAD WEATHER  Traders must be prepared to protect their own stock and no refunds can be given due to bad weather. 

    RESERVED REGULAR PITCHES Traders who commit to trading by booking and paying for six dates or more are permitted to request a regular pitch if it is available for instance if the market layout permits it). Or if the trader is part of our Buddy scheme. Otherwise a £10 fee is applied per market.

    NON PAYMENT Stalls are not held without payment unless agreed in advance in writing.

    NON ATTENDANCE No refunds can are given for non attendance on the day. 

    BOOKING We take a booking form as a mark of your commitment. If you change your mind please notify us as soon as possible whether you have paid or not. 

    CANCELLATION 

    • If a stall is booked and paid for, but cancelled up to 30 days before an event, a full refund less £5 admin fee is offered or full credit note
    • If a stall is booked and paid for, but cancelled up to 14 days before an event, we offer 50% refund on pitch fees paid or full credit note
    • IF the stall is booked and paid for 7 days or fewer, no refund is offered but a full credit note is
    • Traders should notify the market in writing of any cancellation 
    • When traders use their credit note, they should only use it once ie commit to the new date.No cash alternatives are offered

    Please notify the market by texting 07825 684778 on the day of the market if you cannot attend.

    SICKNESS In the event of non attendance due to sickness, the traders fee/refund will be at the discretion of the Market Manager, especially if notifed in advance.

    REFUNDS are only issued for cancellation through sickness on the day of trading in exceptional circumstances.

    HEALTH & SAFETY Traders are responsible for ensuring the safety of all stall premises and equipment brought onto the site; They must ensure that equipment used meets Health & Safety requirements. Traders must not cause or permit any obstruction to walkways (which must be maintained to a width of not less than 2.5 metres), entrances or fire exits. Use of heaters on the market is strictly forbidden. Traders must comply with Consumer Legislation and any other relevant enactment. Bath Artisan Market reserves the right to share trader contact address information in the case of a product complaint.

    INSURANCE A trader must hold public and product liability insurance to a value not less than £5,000,000. Evidence of cover must be presented with the application to trade and thereafter at each renewal of the policy.

    ELECTRICAL SUPPLY Traders must not misuse any electricity supply which is provided for lighting and approved equipment only. Applications to use any electricity supply for equipment other than lighting must be made in writing to the Market Manager and such equipment must not be used until a formal decision is received. This will require the equipment to have undergone amarket PAT test, or production of a valid PAT certificate.

    GOODS All Goods approved for sale at the market are at the full discretion of the Market Management team. We welcome applications from all traders.

    We may reject applications to trade specific items, or refuse trading based on the consideration of the impact of each stall on the Bath Artisan Market as a whole.

    Queries on any decisions should be made in writing. All goods to be offered for sale must be listed on the application form. Any application to vary the list of authorised goods must be made in writing to the Market Manager. The proposed new goods should not be displayed unless written approval has been received from the Market Manager. If a Trader fails to regularly display any item(s) listed on the application form (or any subsequent approved amendment) the Market Manager may withdraw consent for trading that particular item by giving written notice to the Trader.

    STALL PRESENTATION & USE Traders must keep their stall(s)/pitch(es) tidy at all times, with all empty boxes and containers stored out of sight. At the close of each day’s trading, traders must clean the stall(s)/pitch(es) area and the stall must be returned to its original configuration. Stall(s)/pitch(es) must be clear by 4.45pm. Any rubbish produced during the event must be taken off site – there are no facilities for the disposal of rubbish on site. Traders must not allow their refuse to litter the markets. Goods must not be hung or placed at the front of a stall so as to project beyond the frontage of any fixed stallboard. Additional display areas may only be utilised at the discretion of the Market Manager. Traders occupying ‘pitching’ space must not encroach beyond the limits of those pitches. In instances where the rear of stalls face into public aisles goods may only be placed at the discretion of the officer in charge up to a maximum of 4 ft. from the rear of the stall counter. If such space is used for selling or displaying rather than storage of goods the appropriate charge will be made.

    Stall(s)/pitch(es) are to be used for quiet selling. Where traders wish to use trading positions for demonstrating, pitching, or other means of attracting a crowd, then approval – in writing – must be gained from the Market Manager.

    Traders in covered shared stalls provided by us are not permitted to have backdrops or banners or rolltop banners as this obscures the view of the market and creates an unpleasant backdrop for the trader sharing behind you.

    Stall safety at outdoor events

    For outside events where stallholders are bringing their own gazebos or display, stallholders must stake and weight their stalls using a minimum 2 x 13kg weights per leg (or equivalent thereof) and staking into the ground where necessary. If a member of the BAM team deems the stall unsafe it will be taken down and traders still able to trade but not under the gazebo/stall, unless it can be made safe on the day.

    RISK ASSESSMENT

    All traders at Queen Square are required to submit a risk assessment 

    MARKET LAYOUT Location of traders within the market is at the discretion of the Market Manager. Traders who wish to change their stall(s)/pitch(es) position must refer to the Market Manager.

    TRADING HOURS Traders must occupy their stall(s)/pitch(es) by 9.00 am unless otherwise notified and, except in the event of an emergency only, where notice is given to the markets officer prior to 7.45 am any unoccupied stall(s)/pitch(es) will be let to any person(s) waiting for space after 8.30 am. Traders must keep their stall(s)/ pitch(es) stocked throughout the trading day and must not vacate the stall(s)/ pitch(es) before 3.45 pm except at the discretion of the Market Manager. 

    VEHICLES 

    Queen Square: Traders must follow the loading/unloading schedule that will be sent to them before the market

    UNLOADING AND SETTING UP Traders must take care during unloading and setting up, and when packing away, not to cause an obstruction or hazard; nor should they generate any excessive or unnecessary noise. Barrows, boxes and vehicles must be expeditiously loaded or unloaded and once emptied removed from the gangways and pedestrianised areas of the market. Any trader seen to be delaying the loading/unloading process by setting out a stall or wasting time will be deemed to be acting in contravention of the regulations.

    NOISE Live or recorded music is only permitted at the discretion of the Market Manager. The permitted sound level of any live or recorded music will be at their discretion.

    CHILDREN Children under the age of 14 years are not permitted to remain at the stall during market trading hours.

    ANIMALS No trader shall keep any dog or other animal at their stall(s)/ pitch(es) unless at the discretion of the Market Manager.

    BEHAVIOUR Traders and/or their employees must conduct themselves in an orderly manner and must not use obscene language. Abusive or anti-social behaviour whilst on site, by Traders or by anyone associated with that person, will result in instant dismissal from the market. Abusive behaviour, either verbal or written, towards Bath Artisan staff, will not be tolerated and will result in instant dismissal from the market. Goods of an offensive or obscene nature (as determined by the Market Manager) must not be displayed.

    SMOKING 

    Queen Square: Smoking is not permitted on the market site so as not to contravene safety procedures

    PARKING Please see separate document

    DISPUTES In the event of a dispute the Market Manager’s decision is final.

    RUBBISH All traders are to take their own rubbish with them 

  • Now that you have finished, please press submit.

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  • Thank you for your booking

    Look forward to seeing you soon. If you have any feedback about the form or any other queries please email bathartisanmarket@gmail.com
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