Deciding whether you are going ot be responsible for utilities, or have your tenants put them in their name, is a big decision for every owner. It is vitally important for muti-unit properties, or buildings, that each unit has separte meters/billing capability before mandating tenants pay their own water, gas, electric, sewer, garbage and any other specific utilities. Including utilities in the rental price can make your property more attactive and convenient, as it takes the responsibiilty off the tenant. This is especially important for landscaping/gardners/pool care. Your property will be better served to have BELL, your new management firm pay for Gardening and Pool service; than place the responsibility to tenants and not having proper care.
Best practices on which utilities, if any to include in the rental price vary by location and property type, but it's ultimately your decision as the property owner. For multi-family properties that do not have separate meters, it's better to roll these costs into rent than to pro-rate based on any algorithm. Flat fee utilities must be based on actual expense. For more information on this important decision, please call your property manager.