APPOINTMENT POLICY
Thank you for choosing Bluewater Behavioral Health, Inc. We are committed to your successful treatment.
It is your responsibility to schedule follow-up appointments as directed by your provider or every 3 months at minimum, per the American Psychiatric Association guidelines, to ensure maintenance of your stability and/or medication refills. BBH makes every effort to ensure continuity of care including text reminders, phone call reminders and in-person verbal reminders in the clinic. Please note, appointment reminders are courtesy ONLY. You are responsible for knowing your appointment date and time. Due to HIPAA, patient specific names cannot be included in notifications.
If you are unable to make your scheduled appointment, we request you notify the clinic AT LEAST 24 HOURS/ONE BUSINESS DAY IN ADVANCE. If staff does not receive proper notification, the time scheduled with your clinician becomes a missed opportunity and delay for another patient to be seen. Failure to properly provide timely notification for missed/rescheduled appointments two or more times may result in discharge from services. I also acknowledge that I may be charged a no-show fee, as stated in the intake packet received. Fees may be charged to the card on file when no-shows occur. If a patient attempts to challenge the agreed upon charges and loses the challenge with the bank or credit card corporation, the patient will be charged an additional $50 dollar fee for administrative time and credit card charge-back fees.
Please note: appointment confirmations are a courtesy ONLY. You are responsible for your appointment date and time.
My initials acknowledge that I have read, fully understand and agree to all parts of this appointment policy.