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Staff's Journey Survey
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6
Questions
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1
What do you feel is your most critical role in the company?
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2
When working with customers, have you found certain tasks more beneficial for them than others?
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3
Have you ever experienced a customer leave based on us not offering a product/service?
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4
Have you ever helped a customer spend more with the company?
Upsells and cross-sells?
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5
Is there anything you feel we can do to better serve customers?
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6
Any other thoughts you'd like to share?
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