Prior to beginning the exam, candidates are required to read and acknowledge the Candidate Agreement Form, which outlines the acceptance of the exam room and testing conditions. If the exam room and testing conditions are not satisfactory, or there are any significant changes during the administration of the exam, the exam candidate is responsible for notifying the test administrator IMMEDIATELY. Candidate shall not wait until after the exam has been completed to report the issues.
After the completion of the exam, candidates are asked to fill out a Candidate Feedback Form of their exam experience. This Candidate Feedback Form does NOT automatically constitute an appeal but may or may not serve as supporting documentation.
If any technical or test site issues occur during the administration of an exam that may have had a detrimental impact on the candidate’s performance, appeal of the test conditions must be submitted within five (5) business days from the date when the exam was taken.
For additional information, please refer to https://www.casli.org/after-the-exam/exam-appeals/