Thank you for contacting the CCE Program with your formal complaint in regards to an Approved Reseller (AR) in our Value Added Reseller (VAR) Program.
Our goal is to resolve complaints within 20 business days.
Help AR clients get additional support with AR related issues.
Training organizations (AR or non-ARs) to provide evidence to the CCE Program about training organizations who may be out of compliance with Lunarline's marketing criteria or Intellectual Property usage.
The CCE Program will not get involved in disputes between*:
- Non ARs and any other party
- ARs and another training organization (AR or non-ARs)
- ARs and it's staff/contractors
*Issues like these will be logged into the system but no action will be taken.