Have multiple RMAs to submit?
Please fill out one form for each product. Submitting the form for each product may be extra work but it is a key part of our quality program. It ensures that each product failure is fully investigated and documented.
Company
*
Contact
*
First Name
Last Name
Email (associated with dealer account)
*
example@example.com
Mailing Address for Replacement
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Product Information
Product
*
Please Select
Vesper
Vesper 2
Vesper Mini
Duet Pro
Duet Classic
Duet Flex
Flex
Wink+
Bullet
Tease Ring
ID Cuffs
ICON Cuffs
Product Model
*
Please Select
Vesper 2 - 24kt Gold
Vesper 2 - Rose Gold
Vesper 2 - Black
Vesper - 24K Gold
Vesper - Silver
Vesper - Rose Gold
Duet Classic - Black
Duet Classic - Crimson
Duet Classic - Purple
Duet PRO
Duet Flex - Black
Duet Flex - Blue
Duet Flex - Pink
Flex - Black
Flex - Blue
Flex - Pink
Bullet - Gold
Bullet - Duotone
Wink+ (Gunmetal)
Wink+ (Rose Gold)
Wink+ (Silver)
ID Black and Silver
ID Black and Rose Gold
ID Beige and Gold
ID Pink and Rose Gold
ICON Black and Silver
ICON Black and Rose Gold
ID Tan and Gold
Description of Issue
*
Provide as much detail as possible concerning the unit. "Does not work" doesn't assist us, however detailing "Does not hold charge," "Won't turn on", or "Tear in silicone" is much more helpful in determining the troubleshooting for the case.
Submit
Should be Empty: